Lydia Tuthill
Pittsburgh,PA
Summary
Proven multitasker and customer service expert, I enhanced guest satisfaction at XO Brasserie by seamlessly juggling phone inquiries and in-person guest needs. As a babysitter and camp counselor, I demonstrated strong leadership and active learning, ensuring safety and engaging activities. My skills in scheduling and greeting guests underpin my ability to excel in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Restaurant Hostess
XO Brasserie
05.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Babysitter
Neighbors House
09.2018 - Current
- I have babysat my next-door neighbors since 2018. When I am home from college I am their go-to babysitter.
- Played games, worked on puzzles, and read books to the children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Volunteer
Aspinwall Riverfront Park
04.2014 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Camp Counselor
05.2021 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor of Arts - Communications
College of Charleston
Charleston, SC05.2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Scheduling
Timeline
Restaurant Hostess
XO Brasserie
05.2024 - Current
Camp Counselor
05.2021 - 08.2022
Babysitter
Neighbors House
09.2018 - Current
Volunteer
Aspinwall Riverfront Park
04.2014 - Current
Bachelor of Arts - Communications
College of Charleston