LYDO JOHNSON
Arlington,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Salon Manager
His Masterpiece
Arlington, TX
03.2026 - 05.2026
- Oversaw daily salon operations, ensuring high standards of customer service and satisfaction.
- Managed staff schedules, optimizing coverage for peak service hours.
- Implemented inventory management systems, improving product availability and reducing waste.
- Developed training programs for new stylists, enhancing team skills and service quality.
Customer Service Representative
Dane Street
New York, NY
09.2023 - 04.2024
- Assisted customers in resolving inquiries and issues through effective communication and problem-solving skills.
- Handled high-volume calls while maintaining a professional demeanor and ensuring customer satisfaction.
- Documented customer interactions accurately to facilitate follow-up actions and service improvements.
- Collaborated with team members to streamline processes, enhancing overall efficiency of customer service operations.
Pharmacy Technician
DFW Wellness Pharmacy
Arlington, TX
02.2021 - 2024
- Answer incoming phone calls and address questions from customers and healthcare providers.
- Collected payments from customers.
- Count, measure and compound medications following standard procedures.
- Pharmacy Technician duties
- Executed diverse pharmacy operational activities with unwavering commitment to accuracy, efficiency, and service quality.
Education
Esthetician License - Esthetics
Duvalls School of Cosmetology
Bedford, TX01.2026
High School - undefined
Mansfield Summit High School
Arlington, TX06.2020
Skills
Assisted teams in achieving smooth collaboration on projects
Gained knowledge of health insurance plans to support patient care
Maintained patient confidentiality in all interactions
Operated cash register efficiently during transactions
Organized tasks and prioritized duties to enhance workflow
Complied with HIPAA regulations to protect patient information
Restocked shelves promptly to ensure product availability
Dispensed medications accurately following safety protocols
Led staff meetings to encourage teamwork and communication
Resolved customer complaints effectively to maintain satisfaction
Adhered to FDA and HIPAA compliance standards in all operations
Communicated effectively with team members and patients
Managed files systematically to ensure easy access to information
Demonstrated outstanding interpersonal skills in all interactions
Optimized workflow processes to improve efficiency
Ensured quality assurance and control in service delivery
Facilitated staff development through training and mentorship
Applied problem-solving skills to overcome challenges
Timeline
Salon Manager
His Masterpiece
03.2026 - 05.2026
Customer Service Representative
Dane Street
09.2023 - 04.2024
Pharmacy Technician
DFW Wellness Pharmacy
02.2021 - 2024
High School - undefined
Mansfield Summit High School
Esthetician License - Esthetics
Duvalls School of Cosmetology