Lyla Chapula
Pasco,WA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
supervisor
Kentucky fried chicken
12.2024 - Current
- Managed Daily Cash handling, end of day cash balancing, and inventory counts
- De-escalated and resolved customer complaints
- Coached a team of 7 people and increased upsells
- Onboarded and trained new employees on food safety, customer service standards, and cashier accuracy
- Supervised team members to ensure efficient kitchen operations and customer service.
- Trained new employees on food safety and preparation procedures.
Bookkeepers assistant
Ci Construction and consulting LLC
Kennewick, Washington
06.2022 - 09.2022
- Assisted bookkeeper with employee payroll
- Filed and stored documents to ensure easy retrieval and maintain organization
- Communicated follow-ups and updates to clients to enhance transparency and relationship management
- Organized employee calendar
- Sending regular follow ups and updates to clients
Education
high-school diploma -
Pasco high
Pasco, WA 09.2023 - 06.2024
Skills
- Management
- Leadership
- Inventory management
- Cash handling
- Customer service
- Problem solving
- Detail oriented
- Fast learner
- Communication
Timeline
supervisor
Kentucky fried chicken
12.2024 - Current
high-school diploma -
Pasco high
09.2023 - 06.2024
Bookkeepers assistant
Ci Construction and consulting LLC
06.2022 - 09.2022