LyMonica Bogan
Dallas
Summary
Reliable Manager demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and a desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
year of post-secondary education
30
30
years of professional experience
Work History
Manager
Skechers
Dallas
12.2021 - Current
- Led daily operations and ensured compliance with company policies.
- Managed team schedules and coordinated staff assignments effectively.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed employee training programs to boost team skills and morale.
- Trained new employees on product knowledge and customer service standards.
- Trained employees on additional job positions to maintain coverage of roles.
- Collaborated with upper management on store initiatives and promotional events.
- Oversaw inventory management and maintained stock levels efficiently.
- Implemented visual merchandising strategies to enhance store presentation.
- Ensured compliance with all applicable laws, regulations, industry standards.
Manager
Dollar General
Plano
08.2013 - 07.2021
- Led daily operations and ensured compliance with company policies.
- Coordinated team schedules and staff assignments to optimize resource allocation.
- Provided coaching and mentoring to team members to enhance their skills and job performance.
- Assessed staff performance daily to ensure adherence to standards. and addressed issues.
- Monitored staff performance and addressed issues.
- Provided coaching and mentoring to team members to enhance skills. team members in order to improve their job performance.
- Led team through organizational changes to ensure stability and continuity.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with all applicable laws, regulations, industry standards.
Assistant Manager
Walmart
Monroe
08.1996 - 01.2013
- Managed daily store operations to enhance customer service and satisfaction.
- Trained and mentored team members to improve performance and teamwork.
- Conducted staff meetings to communicate goals, updates, and expectations clearly.
- Implemented inventory management practices to ensure product availability.
- Ensured compliance with safety regulations and company policies.
- Monitored compliance with safety standards and company policies consistently.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
Education
Associate of Science - Business Management
AIU
Illinois City, IL 08.1995 - 05.1996
Skills
- Operations management
- Supply chain optimization
- Retail strategy
- Team management
- Employee training
- Staff performance assessment
- Compliance monitoring
- Customer satisfaction
- Strategic planning
- Problem solving
- Effective communication
- Conflict resolution
- Coaching and mentoring
- Time management
Timeline
Manager
Skechers
12.2021 - Current
Manager
Dollar General
08.2013 - 07.2021
Assistant Manager
Walmart
08.1996 - 01.2013
Associate of Science - Business Management
AIU
08.1995 - 05.1996