Overview
Work History
Skills
Timeline
Generic

Lynda S Shannon Stidham

LOUISVILLE,KY

Overview

13
13
years of professional experience

Work History

Remote Seasonal Representative

William Sonoma
10.2025 - 12.2025
  • - Assisted with online orders; placing phone orders, refunds, replacements
  • - Scheduled furniture deliveries

Picker and Packer

Amazon
03.2022 - 10.2023
  • - Warehouse shipping and packing

Technical Support Representative

Spectrum
02.2023 - 05.2023
  • - Provided over the phone trouble shooting and internet support
  • - Scheduled Technicians

RTM Clerk

Lowe's
10.2022 - 02.2023
  • - Organized and process returns
  • - Oversaw and scheduled repairs for appliances and power equipment
  • - Secured and documented hazmat disposal
  • - Recycling and Donations
  • - Communicated with Vendors to insure credit for defective and damaged merchandise

Parts Specialist and Key Holder

O'Reilly's Auto Parts
06.2021 - 03.2022
  • - Customer Service
  • - Training
  • - Organized and displayed merchandise in accordance with Planogram

Remote Resolution Specialist

Amazon
09.2012 - 01.2019
  • - Resolved escalated issues
  • - Led customer service agents under my supervision
  • - Analyzed, mined and presented Data
  • - Led customer service agents under my supervision
  • - Analyzed, mined and presented Data

Skills

  • Leadership
  • Organization
  • Communication
  • Phone Skills
  • Customer Service
  • Data entry and research
  • Training
  • Computer Skills
  • Remote work from home

Timeline

Remote Seasonal Representative

William Sonoma
10.2025 - 12.2025

Technical Support Representative

Spectrum
02.2023 - 05.2023

RTM Clerk

Lowe's
10.2022 - 02.2023

Picker and Packer

Amazon
03.2022 - 10.2023

Parts Specialist and Key Holder

O'Reilly's Auto Parts
06.2021 - 03.2022

Remote Resolution Specialist

Amazon
09.2012 - 01.2019
Lynda S Shannon Stidham