LYNDSAY JEAN CHARLES
Coram,NY
Summary
Dynamic retail professional with extensive experience at various retail companies, excelling in customer engagement and relationship building. Proven ability to enhance store operations and drive sales through effective teamwork and problem-solving. Skilled in cash handling and merchandise display, consistently delivering exceptional service and fostering a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Garage Clothing Store
Lake Grove, New York
08.2026 - Current
- Welcomed customers at store entrance and provided exceptional customer service.
- Managed exchanges, returns, and customer inquiries at register, ensuring customer satisfaction.
- Processed sales transactions using point-of-sale system and payment methods.
- Communicated product availability and promotions to shoppers throughout shifts.
- Recommended additional items based on customer interests, increasing overall sales.
- Worked with fellow sales team members to achieve group targets.
- Leveraged digital tools to enhance customer experience in locating and selecting items.
- Folded, tagged, and labeled apparel according to Garage Clothing standards.
Retail Sales Supervisor
VICTORIA'S SECRET
Lake Grove, NY
09.2024 - Current
- Greeted customers warmly and assessed needs to provide tailored assistance.
- Guided customers in locating and selecting products to enhance shopping experience.
- Resolved customer complaints quickly and politely, ensuring satisfaction and repeat business.
- Supported visual merchandising standards by keeping the store stocked and ready for customers.
- Executed floor set adjustments to enhance product displays throughout the store.
- Monitored daily store operations, including opening, closing, and cash handling procedures.
- Trained new associates on register use, point-of-sale processes, and recovery routines.
Tasker
Ulta Beauty Inc.
Selden, New York
06.2025 - 09.2025
- Replenished merchandise on sales floor and stockroom displays, ensuring availability for customers.
- Organized inventory in Ulta Beauty backroom using store stocking procedures.
- Retrieved and staged merchandise for seasonal resets and promotional changes.
- Executed appliance installations and electrical wiring, supporting operational readiness and customer satisfaction.
- Set merchandise displays according to floor set instructions and brand standards
- Reworked sales floor layouts to match seasonal merchandising plans
- Processed incoming shipments and verified order accuracy, maintaining inventory integrity.
Education
Some College (No Degree) - Health Studies
Suffolk County Community College
Selden, NY10-2026
Skills
- Customer service
- Time management
- Multi-tasking strength
- Relationship building
- Positive attitude and energy
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Relationship selling
- Store opening and closing
- Merchandise display
- Retail store operations
- Customer engagement
- Outgoing personality
- Shipment processing
- Sales trends
- Promotional support
Languages
English Fluent, Haitian Creole Fluent
Community Service
- TRUNK OR TREAT ORGANIZATION, VOLUNTEER, Copiague, NY, 2023-10, 2024-10, Specializing in creating an uplifting environment for youths, Organizing everything for the organization
- J.A. PROGRAM, VOLUNTEER, Copiague, NY, 2023-05, 2024-05, Utilized creative teaching methods to engage students in the learning process., Developed age-appropriate curricula for individualized instruction., Organized materials for various educational activities., Monitored student behavior and provided guidance when necessary., Motivated shy children with reassurance of personal support., Helped to explain assignments and test instructions to boost student comprehension.
Timeline
Sales Associate
Garage Clothing Store
08.2026 - Current
Tasker
Ulta Beauty Inc.
06.2025 - 09.2025
Retail Sales Supervisor
VICTORIA'S SECRET
09.2024 - Current
Some College (No Degree) - Health Studies
Suffolk County Community College