Motivated employee who is enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
15
15
years of professional experience
Work History
Shift Leader
7-eleven Convenience Store
Manchester, New Hampshire
11.2023 - 09.2026
Oversaw cashier operations at 7-Eleven during assigned shifts, ensuring efficient service and compliance with company policies.
Trained new associates on register usage and customer service standards to enhance team performance.
Managed inventory orders for all store items to maintain stock levels and support sales.
Closed shift change according to 7-Eleven cash handling procedures.
Welcomed customers warmly as they entered the store.
Made sure we were following all the proper health and food safety guidelines
Completing a weekly cycle count of all hot food products.
Receptionist/Payroll Specialist
E&R Cleaners
Manchester, NH
08.2011 - 03.2020
Welcomed applicants, vendors, and visitors at the front desk, providing assistance and information.
Answered incoming calls and relayed messages, ensuring timely communication for E&R Cleaners.
Processed a multi state payroll each week.
Assisted HR Manager during hiring process, streamlining candidate evaluation and onboarding.
Scheduled pickup times and managed front desk appointments.
Compiled and submitted daily, weekly, and monthly reports for all departments, facilitating informed decision-making.
Shipped and sorted all outgoing and incoming packages and mail.