Lyndsey Woodson
Spokane,WA
Summary
Dedicated, detail-oriented professional with extensive experience in pharmacy operations and administrative support functions, consistently delivering high-quality customer care while ensuring compliance with regulatory requirements. Proven expertise in managing administrative tasks, including meticulous record-keeping and exceptional customer service, to enhance organizational efficiency and client satisfaction. Strong communication skills, coupled with a commitment to accuracy and confidentiality, drive successful interactions with colleagues and clients. Eager to leverage a solid background in administrative roles to contribute effectively to a dynamic administrative team.
Overview
2026
2026
years of professional experience
Work History
Office Assistant II
Aging and Long-Term Care of Eastern WA
Spokane, WA
06.2025 - Current
- Administrative support, data input, and word processing for staff, as assigned.
- Provide data entry, editing and report generation for various agencies and governmental data systems, including coordinate receipt of data, data entry and analysis.
- Compile, review, and prepare monthly Planning and Management Council meeting packets for mailing and Governing Board meeting packets for e-mailing.
- Set up meeting rooms for public meetings and take minutes in meetings assigned.
- Provide back up in the receptionist area as assigned.
- Copy/Mailroom tasks and responsibilities that ensure smooth processing of outgoing mail, including preparing DMS mailing, timely processing of copy requests, and conducting weekly inventory, supply ordering and tracking including supplies for maintenance of facilities.
- Provide training and support for office equipment, including copiers and printers.
- Update ALTCEW website as requested.
- Track and file Agency contracts in both paper and digital Form. Maintain organization and archive files as needed.
- Other duties as assigned.
Adjudication Clerk/Certified Pharmacy Technician
Clarest Health
Farmingdale, NY
08.2022 - Current
- Adjudication of pharmacy claims using Medicare, commercial and Medicaid insurances
- Knowledge of proper overrides and exceptions to properly adjudicate claims
- Answer phone calls and emails regarding patient insurance and STAT medications
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ensured regulatory compliance with HIPAA guidelines and other relevant laws, protecting patient privacy while handling sensitive medical data.
- Collaborated with pharmacists to address discrepancies or issues related to prescriptions, demonstrating strong problem-solving skills.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks.
- Processed more then 7000 prescriptions monthly with an accuracy of 95% or greater
Pharmacy Technician/ Billing Adjudicator
Omnicare of spokane
Spokane, WA
03 2017 - 08 2022
- Adjudication of pharmacy claims using Medicare, commercial and Medicaid insurances
- Knowledge of proper overrides and exceptions to properly adjudicate claims
- Answer phone calls and emails regarding patient insurance and STAT medications.
- Knowledge of proper billing practices for pacific northwest states.
- Manages incoming customer inquiries and complaints in a timely and effiecent manner.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Reliant RX
Spokane, WA
10 2015 - 03 2017
- Adjudication of pharmacy claims using Medicare part D, Medicaid, and commercial insurance.
- Assisting facilities and customers with statement and medication billing questions.
- Inputting customers in database with proper diagnosis codes, insurance information and facility rules.
- Answering phone calls and instant messages regarding time sensitive claims
- Meeting deadlines requires for reporting controlled substances.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician/Billing
Northwest Health Systems
Spokane, WA
02 2014 - 10 2015
- Adjudication of pharmacy claims processed through Medicare, Medicaid, and commercial insurance plans
- Knowledge of proper billing practices for Medicaid in 10 states
- Delegated tasks to team member of the billing department
- Knowledge of Medicare part D billing practices
- Reported controlled substance reports to correct state per State regulations
- Provided assistance to long term care facilities, residents and resident families with billing statements and insurance inquiries
- Input data from pharmacy invoices for collections and refunds
- Input data into Quickbooks from invoices.
Education
Associate of Arts - General Studies
Spokane Falls Community College
Spokane, WA06-2027
Pharmacy Technician Ceritfication in Pharmacy Technician -
Carrington College
Spokane, WA03-2014
High School Diploma -
North Kitsap High School
Poulsbo, WA06-2003
Skills
- Microsoft Office Suite proficiency
- Order fulfillment
- Service standard compliance
- Medical terminology knowledge
- Recordkeeping strengths
- Administrative support
- Professional telephone demeanor
- Creative problem solving
- Stocking and replenishing
- Complaint resolution
Affiliations
- Spokane Girls Fastpitch Softball Association Boardmember
- Washington Explosion Softball Association- Secretary
Professional References
Kathleen Buford - Northwest Health Systems/Reliant Rx
Kellog, ID - (503)523-7637
Charlotte Dufner- Reliant Rx
Spokane, WA- (509)209-4006
Stephenie Bunn-Clarest Health
Yelm, WA- (509)808-0475
Timeline
Office Assistant II
Aging and Long-Term Care of Eastern WA
06.2025 - Current
Adjudication Clerk/Certified Pharmacy Technician
Clarest Health
08.2022 - Current
Pharmacy Technician/ Billing Adjudicator
Omnicare of spokane
03 2017 - 08 2022
Pharmacy Technician
Reliant RX
10 2015 - 03 2017
Pharmacy Technician/Billing
Northwest Health Systems
02 2014 - 10 2015
Associate of Arts - General Studies
Spokane Falls Community College
Pharmacy Technician Ceritfication in Pharmacy Technician -
Carrington College
High School Diploma -
North Kitsap High School