Lynesse Vasquez
Phoenix
Summary
Bilingual dental assistant pursuing a career where I can contribute to the success of a dental office using my health care working experience. I offer great communication, adaptability, time management, attentiveness, patience, and problem solving. I am reliable and have the determination to grow and excel in the dental field.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Arizona Premier Surgery
Chandler
12.2025 - Current
- Managed patient check-in and appointment scheduling, ensuring efficient operations and enhancing overall patient flow.
- Answered multi-line phone system inquiries, directing calls to appropriate departments and improving communication efficiency.
- Maintained patient records with accuracy and confidentiality, contributing to regulatory compliance and data integrity.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Responded to inquiries and room requests made online, by phone, and via email.
Medical Assistant
AZ Integrated
11.2023 - 06.2024
- Welcomed each patient into a comfortable environment.
- Performed patient vitals, records, roomed patients, procedure set ups, and assisted the doctors in with procedures as needed.
- Called in prescriptions, verified insurance, and assisted with front office tasks.
Medical Assistant
West Valley OBGYN
09.2022 - 12.2023
- Greeted each patient with a positive and welcoming attitude.
- Managed front office duties by answering phones, booking appointments, checking patients in and out, verifying insurances, and cash handling.
- Assisted doctors in back office with patients and vitals.
- Maintained a clean environment for fellow employees and patients adhering to HIPAA and infection control.
Education
Dental Assisting -
Desert Dental & Health Academy
Medical Assistant -
Medical Assisting Services
Diploma -
Sierra Linda High School
Skills
- Bilingual – English & Spanish
- Dental/Medical Terminology
- Dental Procedure Preparation
- Patient Receiving and Dismissal
- HIPAA knowledge
- Multi-line phone system
- Insurance verification
- Client communication
- Customer complaint resolution
Certification
- BLS CPR and AED Certified
- Arizona X-Ray Certification - in progress
- Arizona Coronal Polish Certification - in progress
Timeline
Front Desk Receptionist
Arizona Premier Surgery
12.2025 - Current
Medical Assistant
AZ Integrated
11.2023 - 06.2024
Medical Assistant
West Valley OBGYN
09.2022 - 12.2023
Dental Assisting -
Desert Dental & Health Academy
Medical Assistant -
Medical Assisting Services
Diploma -
Sierra Linda High School