Lynette Cadengo
Mesquite,TX
Summary
Organized Patient Service Representative with six years of experience in healthcare. Utilizes current knowledge to further own career growth and education. Very reliable, efficient, and also a fast learner. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Ambulatory Service Representative
Children's Medical Center Dallas
06.2023 - Current
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Verified patient insurance eligibility and benefits.
- Supported clinic operations with accurate data entry and document management, facilitating timely billing and insurance claim processing.
- Enhanced patient satisfaction by providing efficient and courteous service during check-in and check-out processes.
Patient Service Representative
Gateway Diagnostic Imaging
08.2021 - 06.2023
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Scheduling Coordinator
Comprehensive Spine Center Of Dallas
02.2020 - 08.2021
- Delivered prompt service to prioritize patient needs.
- Cross-trained and provided backup support for organizational leadership.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Chiropractic Assistant
Best Life Chiropractic & Wellness Center
08.2017 - 02.2020
- Performed electric muscle stimulation, massage and mechanical traction.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Assistant Manager
Sweet Frog Frozen Yogurt
05.2014 - 03.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Accurately operated cash register to process customer payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Associate of Science -
Eastfield College
Mesquite, TX05.2018
Skills
- Bilingual
- Proficient in Spelling and Grammar
- People Skills
- Attention to Detail
- Flexible and Adaptable
- Reliability and Dedication
- Multitasking Abilities
- Problem-Solving
- Customer Service
- Professional Bedside Manner
- Documenting and Recording Information
Timeline
Ambulatory Service Representative
Children's Medical Center Dallas
06.2023 - Current
Patient Service Representative
Gateway Diagnostic Imaging
08.2021 - 06.2023
Scheduling Coordinator
Comprehensive Spine Center Of Dallas
02.2020 - 08.2021
Chiropractic Assistant
Best Life Chiropractic & Wellness Center
08.2017 - 02.2020
Assistant Manager
Sweet Frog Frozen Yogurt
05.2014 - 03.2017
Associate of Science -
Eastfield College