Lynette Cruz
Carlsbad,CA
Summary
Dynamic and dedicated professional with a strong background in customer service and medical assistance, notably at Socal Footcare. Proven ability to enhance patient care through effective communication and meticulous attention to detail. Skilled in inventory management and maintaining a clean environment, ensuring operational efficiency and safety. Honest and dependable team player committed to excellence.
Overview
8
8
years of professional experience
Work History
Cashier
Jack in the Box
Carlsbad
09.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and provided accurate order recommendations.
- Maintained cleanliness and organization of the service area to enhance customer experience.
- Handled cash and credit transactions, ensuring accuracy in financial exchanges.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Medical Assistant
Socal Footcare
Encinitas, CA
08.2023 - 2025
- Maintained inventory of medical supplies, ensuring availability of essential items for daily operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported physicians during examinations by preparing examination rooms and ensuring necessary equipment was available.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow and enhance patient care.
Medical Assistant
Oceanside Foot and Ankle
Oceanside, CA
12.2021 - 2023
- Processed insurance claims and patient billing inquiries, improving efficiency in administrative tasks.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Dishwasher
Souplantation
Carlsbad, CA
08.2018 - 2020
- Operated dishwashing equipment efficiently to ensure cleanliness and hygiene standards.
- Sorted and stacked dishes properly for optimal cleaning and drying processes.
- Assisted in maintaining cleanliness of work area, adhering to health and safety regulations.
- Managed waste disposal effectively, contributing to environmental sustainability efforts.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
Associate of Science -
UEI College
San Marcos, CA12.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Product knowledge
- Merchandise restocking
- Attention to detail
- Order packaging
- Multitasking and organization
- Empathy and patience
- Honest and dependable
Languages
Spanish
Professional Working
Timeline
Cashier
Jack in the Box
09.2025 - Current
Medical Assistant
Socal Footcare
08.2023 - 2025
Medical Assistant
Oceanside Foot and Ankle
12.2021 - 2023
Dishwasher
Souplantation
08.2018 - 2020
Associate of Science -
UEI College