Lynette Flore
Las Vegas,NV
Summary
Dedicated customer service and healthcare support professional with a strong track record in enhancing patient satisfaction through effective communication and accurate data management. Skilled in navigating healthcare systems, and ensuring compliance with industry standards. Adept at improving workflow efficiency and fostering positive patient interactions.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
Quest Diagnostics
Las Vegas, NV
04.2025 - 08.2025
- Provided insurance information and scheduled appointments, ensuring patient confidentiality and adherence to HIPAA regulations.
Pharmacy Care Coordinator
Elevance Health Companies Inc
Indianapolis, IN
04.2024 - 09.2024
- Collaborated with healthcare providers to enhance clinical workflows, improving efficiency and patient satisfaction.
Pharmacy Care Coordinator
Steinberg Diagnostics
Las Vegas, NV
04.2023 - 09.2023
- Managed patient scheduling and data entry, coordinating with healthcare entities to ensure accuracy and improve patient experiences.
Guest Reservations
Caesars Entertainment
Las Vegas, NV
04.2022 - 11.2022
- Enhanced guest satisfaction through personalized travel recommendations and efficient reservation management.
Customer Service Representative
22nd Century Technologies
Las Vegas, NV
10.2021 - 01.2022
- Delivered COVID test results and processed data entry requests, supporting schools and organizations with accurate records.
Education
Diploma -
John F. Kennedy High School
Granada Hills, CA06-1997
Skills
- Effective Communication
- Customer Relationship Management
- Healthcare Systems Navigation
- HIPAA Compliance
- Problem Solving
Timeline
Patient Service Representative
Quest Diagnostics
04.2025 - 08.2025
Pharmacy Care Coordinator
Elevance Health Companies Inc
04.2024 - 09.2024
Pharmacy Care Coordinator
Steinberg Diagnostics
04.2023 - 09.2023
Guest Reservations
Caesars Entertainment
04.2022 - 11.2022
Customer Service Representative
22nd Century Technologies
10.2021 - 01.2022
Diploma -
John F. Kennedy High School