LYNETTE HAMPTON
Poplar Bluff,MO
Summary
Detail-oriented Office Manager with extensive experience in customer service, data entry, and office organization. Advocated for patients by navigating the healthcare system, ensuring access to essential resources and care. Demonstrated effective communication and coordination with healthcare teams.
Overview
31
31
years of professional experience
Work History
Patient Navigator
Poplar Bluff Regional Medical Center
- Supported patients in finding suitable healthcare providers using the ER for primary care find providers that fit their personal needs, educating them about options open to them. Coordinated appointments, secured transportation, and connected patients to appropriate financial assistance resources. In addition to the above I assisted ER staff where needed. Changing beds and cleaning rooms, help nurses tending to patients' needs, did EKGs, filled in as ward Secretary. There were a variety of duties I was able to assist the team with that are too numerous to mention.
Manager
Baskin Robbins
10.2015 - Current
- Co-managed management tasks for new business venture started in 2015, including scheduling, bookkeeping, inventory management, and restocking to ensure smooth operations.
- Established policies and procedures to improve consistency across business functions.
- Monitored performance indicators and adjusted workflows to improve efficiency and accountability.
- Led hiring, training, and scheduling efforts to maintain reliable staffing and coverage.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Office Manager
Charles Hampton & Son Construction
01.2014 - 03.2015
- Managed accounts payable and receivable, ensuring accurate financial tracking for family-owned construction company.
- Completed routine office duties and bookkeeping.
- Coordinated daily office operations, maintaining organized records, correspondence, and filing systems.
- Processed invoices, purchase orders, and accounts payable with accuracy and timeliness.
- Managed payroll support, employee documentation, and confidential personnel records.
Fitness Instructor
PARC Fitness and Rehab
04.2010 - 02.2014
- Certified as a spinning and Zumba instructor and taught multiple classes throughout the week.
Sales Associate
Jeweler’s Bench
04.1999 - 01.2008
- Waited on customers and assisted them with repairs and sales, helping them select the perfect piece of jewelry for themselves or their loved ones.
- Assisted with inventory, organization, repairs, invoicing, and took on the task of learning special skills such as stringing pearls.
- Greeted customers and matched jewelry selections to style, occasion, and budget.
- Explained metal types, gemstones, and care instructions to support confident purchasing decisions.
- Processed sales transactions accurately using point-of-sale system and payment terminal.
Accts. Payable
Larry Hillis Chrysler Dodge Jeep Ram Fiat
12.1997 - 01.1999
- Handled intake process for new stock, including data entry and assigning inventory numbers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Cash Office Associate
Walmart
03.1996 - 11.1997
- Advanced from Cashier to Customer Service Associate and then to Cash Office Associate, performing bookkeeping and data entry tasks to maintain accurate financial records.
- Balanced cash office funds, ensuring accuracy across daily register transactions and deposits.
- Reconciled cash drawer variances and resolved discrepancies using established cash-handling procedures.
- Prepared bank deposits, organized currency, and secured funds according to compliance standards.
Education
Poplar Bluff High School
Poplar Bluff, Missouri05-1979
Skills
- Patient advocacy
- Medical Terminology
- Data entry
Timeline
Manager
Baskin Robbins
10.2015 - Current
Office Manager
Charles Hampton & Son Construction
01.2014 - 03.2015
Fitness Instructor
PARC Fitness and Rehab
04.2010 - 02.2014
Sales Associate
Jeweler’s Bench
04.1999 - 01.2008
Accts. Payable
Larry Hillis Chrysler Dodge Jeep Ram Fiat
12.1997 - 01.1999
Cash Office Associate
Walmart
03.1996 - 11.1997
Patient Navigator
Poplar Bluff Regional Medical Center
Poplar Bluff High School