Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynette Johnson

Portland,OR

Summary

Dynamic and results-driven professional with extensive experience at Fred Meyer, excelling in customer service and cash handling. Proven ability to enhance customer relations and streamline operations, fostering repeat business. Recognized for strong work ethic and reliability, consistently delivering high-quality service and maintaining optimal inventory levels.

Overview

9
9
years of professional experience

Work History

Cashier

Fred Meyer
02.2024 - Current
  • Processed customer transactions efficiently using POS systems.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout areas to enhance shopping experience.
  • Assisted customers with product selection, promoting store offerings effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Floral Manager

King Soopers
03.2021 - 02.2024
  • Managed daily floral operations, ensuring timely delivery and optimal product quality.
  • Assisted in inventory management, maintaining stock levels and reducing waste through effective monitoring.
  • Developed visually appealing floral arrangements based on customer preferences and seasonal trends.
  • Trained new staff on floral design techniques and customer service standards to enhance team performance.
  • Trained employees on customer order taking and basic floral arranging.
  • Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
  • Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
  • Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
  • Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements onthespot.

Floral Manager, Cashier

Fred Meyer
11.2016 - 09.2020
  • Managed daily operations of floral department, ensuring high-quality product presentation and customer satisfaction.
  • Trained and mentored team members on floral arrangement techniques and customer service standards.
  • Developed seasonal merchandising strategies to enhance product visibility and drive sales.
  • Collaborated with vendors to source fresh flowers and supplies, maintaining inventory accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

High School Diploma -

Northglenn High School
Northglenn, CO

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Reliability and punctuality
  • Customer relations
  • Order taking
  • Multitasking and organization
  • Empathy and patience
  • Dependability and reliability
  • Ordering and stocking

Timeline

Cashier

Fred Meyer
02.2024 - Current

Floral Manager

King Soopers
03.2021 - 02.2024

Floral Manager, Cashier

Fred Meyer
11.2016 - 09.2020

High School Diploma -

Northglenn High School

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