Lynette Marquez
Northlake,IL
Summary
Dedicated Customer Service professional with proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Giordano's Pizza
Rosemont, IL
08.2022 - 01.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
Bartender
The Table
Oakbrook, IL
03.2021 - 12.2021
- Provide customers with a light, friendly, and comfortable environment Developed new signature cocktails to support the bar marketing brand and increase profits
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Educator/ Program Manager
Right At School
La Grange Park, IL
08.2020 - 06.2021
- Exemplified positive behavior for children by assisting with learning
- Collaborated with adults and children to provide safe and educational experience
- Assumed leadership roles in classes
Paraprofessional Educator
Forest Road Elementary School
La Grange Park, IL
08.2020 - 06.2021
- Keep children a safe distance Stay on top of student schedules Help students with classwork as needed
- Encouraged a dynamic and pleasant educational environment by promoting both gentle discipline and cooperation
- Oversaw students in the classroom and common areas to monitor, enforce rules and support lead teachers.
Senior Export Agent
Crane worldwide Logistics
Franklin, United States, United States
01.2019 - 03.2020
- Obtained competitive rates and space with steamship lines, railways and trucking companies
- Coordinated scheduling and bookings weekly transportations.
- Updated computer system with details such as dimensions, weights and general waybill data.
Air Export Agent Temp
abacus agency
Bensenville, Illinois
12.2017 - 07.2018
- Prepared and submitted AES filings, letters of credit and export declarations.
- Updated computer system with details such as dimensions, weights and general waybill data.
- Supervised international air for wide range of customers, quickly identifying issues for immediate resolution.
Special Education Paraprofessional
Lincoln Elementary School
Addison, IL
08.2015 - 12.2017
- Collaborated with teacher to develop personalized and successful learning strategies.
- Maintained a positive attitude and affirmatively communicated with each student
- Documented student behaviors, interventions and outcomes to enable lead teachers to address pertinent issues.
Education
Master Aesthetician
The University of Aesthetics & Cosmetology
Downers Grove, IL05-2024
Basset Certificate -
A-list StarTenders
Chicago, IL03.2021
High School Diploma -
West Leyden High School
Northlake, ILSkills
- Anticipating guest needs
- Health codes compliance
- Outstanding customer service
- Performance optimization
- Schedule coordination
- Work ethic
- Multitasking
- Organization
- Friendly, positive attitude
- Verbal Communication
- Retail sales
Accomplishments
- Promoted from educator to program manager, in less than 12-months
- Consistently maintained high customer satisfaction ratings.
Languages
Spanish
Limited
Certification
- Eyelash extension technician Certified
References
References available upon request.
Timeline
Server
Giordano's Pizza
08.2022 - 01.2024
Bartender
The Table
03.2021 - 12.2021
Educator/ Program Manager
Right At School
08.2020 - 06.2021
Paraprofessional Educator
Forest Road Elementary School
08.2020 - 06.2021
Senior Export Agent
Crane worldwide Logistics
01.2019 - 03.2020
Air Export Agent Temp
abacus agency
12.2017 - 07.2018
Special Education Paraprofessional
Lincoln Elementary School
08.2015 - 12.2017
Master Aesthetician
The University of Aesthetics & Cosmetology
Basset Certificate -
A-list StarTenders
High School Diploma -
West Leyden High School
- Eyelash extension technician Certified
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