Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lynn Haddon

Livermorefalls,ME

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Wayfair
WFH, Massuchusetts
10.2020 - 11.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Agent

SaviLinx
WFM, ME
07.2019 - 10.2020
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Education

Master of Science - Applied Psychology

Kaplan
Lewiston, ME
06.2016

Bachelor of Science - Psyhology

Kaplan
Lewiston, ME
06.2014

Skills

  • Responding to Difficult Customers
  • Interpretation and Translation Services
  • Understanding Customer Needs
  • Data Entry and Maintenance
  • Efficient and Detail-Oriented
  • Answering Customer Questions

Timeline

Customer Service Representative

Wayfair
10.2020 - 11.2021

Customer Service Agent

SaviLinx
07.2019 - 10.2020

Master of Science - Applied Psychology

Kaplan

Bachelor of Science - Psyhology

Kaplan

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Lynn Haddon