Lynn Bisson
Wildwood,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dispatcher
Yellow Cab of Central Florida
04.2017 - Current
- Independent Supervisor dispatching Vans to and from the Orlando airport, greeting customers on phone and resolved their queries, coordinated with driver and ensured location is reached as per scheduled time, completed required paperwork, provided feedback to management and resolved various customer and driver concerns, training new employees, scheduled pick-ups and drop offs and ensured regular airport runs.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Utilized customer feedback to improve customer service.
Driver
Signature Coach Inc
08.2016 - 05.2017
- Transport family and visitors from airport to the Villages and from the Villages to the airport
- Maintain vehicle cleanliness every day
- Communicate with the customers
- Submitting receipts and paperwork at the end of the day.
Direct Support Professional
Community Partners
10.2014 - 06.2016
- Assisted individuals with a disability to lead a self-directed life, assisted with activities of daily living if needed, encourages attitudes and behaviors that enhance community inclusion, progress notes, charting and filing.
Dispatcher
A-1 Cab Service
08.2011 - 06.2016
- Independent Supervisor dispatching cabs to appropriate places, greeting customers on phone and resolved their queries, coordinated with driver and ensured location is reached as per scheduled time, completed required paperwork, provided feedback to management and resolved various customer and driver concerns, trained new employees, scheduled pick-ups and drop offs and ensured regular airport runs.
Education
GED -
Biddeford Adult and Community Education
Biddeford, MEAssociates Degree in Criminal Justice -
Southern Maine Community College
Portland, MESkills
- Schedule Management
- Dispatch Coordination
- Work Order Management
- Customer Relations
- Multitasking Abilities
- Problem-solving abilities
Additional Information
I am an honest, hard working; self motivated person who doesn’t shy away from a challenge. I feel I would make an excellent addition to your team and look forward to meeting you to discuss this further.
Certification
Associates degree in Criminal Justice
references
Yellow Cab of Central Florida
(AKA Village Airport Van)
121 W Hermosa Street
Lady Lake FL (352) 241-2000 or (352) 661-0993
Operations manager: Elizabeth Jackson
HR Office: Elizabeth Watkins
Timeline
Dispatcher
Yellow Cab of Central Florida
04.2017 - Current
Driver
Signature Coach Inc
08.2016 - 05.2017
Direct Support Professional
Community Partners
10.2014 - 06.2016
Dispatcher
A-1 Cab Service
08.2011 - 06.2016
GED -
Biddeford Adult and Community Education
Associates Degree in Criminal Justice -
Southern Maine Community College
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