Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LYNN CUTSFORTH

Paola,KS

Summary

Dedicated office manager with three years of experience overseeing building operations and apartment construction. Proven track record in delivering exceptional customer service and maintaining a detailed-oriented work environment. Strong time management and communication skills facilitate effective collaboration and anticipation of team needs. Committed to fostering a positive workplace culture and enhancing operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Zoe's House Adoption Agency
Overland Park, Kansas
11.2024 - Current
  • Compose letters, memos, reports, emails, and other written correspondence, as required by management staff.
  • Greet visitors in a professional manner, respond to inquiries and direct them to appropriate personnel.
  • Enter data into spreadsheets using Microsoft Excel or other similar programs.
  • Handle confidential documents in an organized fashion according to established protocol.
  • Manage incoming calls while providing information or transferring callers to appropriate personnel.
  • Provide administrative support to the executive team, including scheduling meetings and managing calendars.
  • Manage database systems containing customer contact information.
  • Manage office supplies inventory and place orders when necessary.

Property Manager

Self Employed
10.2021 - Current
  • Handle tenant complaints promptly and appropriately, call in repairmen, and other support services.
  • Maintain positive landlord-tenant relationships, ensuring clear communication, and prompt resolution of any disputes.
  • Complete final move-out walk-throughs with tenants to identify required repairs, and conduct regular property inspections.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.

Office Administration

Roar Postal Supplies
04.2023 - 09.2023
    • Performed general office administration and management functions.
    • Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
    • Supported office administration tasks to facilitate seamless daily operations and improve overall workflow.

Case Manager

Virtue Chiropractic
07.2022 - 04.2023
    • Provided highest level of patient care to all patients
    • Communicated with patients to ensure quality of care and develop care plans
    • Scheduled evaluations and procedures for patients
    • Processed patient intake information and updated medical records prior to treatment
    • Assisted Doctor during patient exams
    • Helped patients receive appropriate, high-quality care with effective results.

Office Manager

Kansas City Wellness Center and Medical Spa
09.2019 - 03.2021
    • Managed overall flow of office and staff
    • Provided excellent customer service
    • Scheduled patients and employees
    • Accounts payable/receivable
    • Payment processing
    • Managing inventory
    • All communications with patients, sales reps, accountant, and other businesses
    • Quarterly and monthly reports, filing, and organizing

Education

Associate of Arts -

Inver Hills Community College
Inver Grove Heights MN

Licensed Realtor

Kaplan Real Estate
St Paul MN

Skills

  • Property management
  • Excellent customer service
  • Works successfully in a team atmosphere
  • Hiring and onboarding
  • Problem anticipation and resolution
  • Administrative management
  • Merchandising operations
  • Operational efficiency
  • Personnel scheduling
  • QuickBooks
  • Google Workspace
  • MS Office Suite
  • Records management
  • Effective communication
  • Attention to detail

Certification

Certified Life Coach through Light University

Certified Temperament Therapist through National Christian Counselors Association

Timeline

Administrative Assistant

Zoe's House Adoption Agency
11.2024 - Current

Office Administration

Roar Postal Supplies
04.2023 - 09.2023

Case Manager

Virtue Chiropractic
07.2022 - 04.2023

Property Manager

Self Employed
10.2021 - Current

Office Manager

Kansas City Wellness Center and Medical Spa
09.2019 - 03.2021

Associate of Arts -

Inver Hills Community College

Licensed Realtor

Kaplan Real Estate