LYNN B. GATRELL
Killeen,TX
Summary
Operations Manager and Army Veteran leveraging over 20 years of proven ability to interact and collaborate with multiple levels of management and diverse cultural audiences. Adept at leading teams of 45 in a dynamic, fast-paced environment. Possess a comprehensive background in project management, personnel development, and operations management derived from conducting domestic and global operations in Iraq. Managed risk upon multiple lines to protect assets, property, and equipment valued over $500M while meeting the expectations of senior leadership. Possess extensive knowledge in strategic planning, aviation operations, training, maintenance, and logistics. Earned a Bachelor's Degree of Integrated Studies. Possess a Class A Commercial Driver's License with Tanker, Passenger and School Bus endorsements and over 500,000 miles over-the-road, regional and local driving experience with reefer and dry van trailers in the continental United States.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Recruiting Manager
United States Army
- Managed, planned, and coordinated efforts for 8 recruiting stations across 19K square miles within northeastern, eastern and central Arkansas
- Promoted community understanding and support for the Army and its recruiting goals
- Supervised and managed the prospecting, processing, and sustainment of applicants entering the US Army and US Army Reserves
- Responsible for the health, welfare, leadership, training, maintenance, safety, morale and discipline of the 48 recruiters, civilians and their family members
- Developed marketing plans; prepared, analyzed, and briefed quarterly reports for performance and production achievements to senior level management
- Created and maintained great working relationships with a network of influencers and Community Partners which included students, parents, educators, and community officials
- Identified training deficiencies; developed training plan to improved processing of applicants; developed incentives program to increased production and recognized individual performance
- Led the company to exceed quota with approximately 109% of the Army's enlistment needs for that area
Aviation Operations Manager
United States Army
- Managed, tracked, and prioritized the tactical employment of rotary-wing aviation assets that support 31,893 personnel
- Ensured air assets were synchronized with military operations; maintained tactical knowledge of rotary-wing assets and capabilities of attack aviation, aerial reconnaissance, MEDEVAC, air movement and air assault operations
- Processed and synchronized over 24K air mission and attack aviation mission requests; ensured timely and effective close-air support of combat operations
- Developed a comprehensive continuity file for the 1st Armored Division G-3 Air Battle Captains, which became the one-source document for Relief in Place / Transfer of Authority (RIP/TOA) operations
Driver
JDM Expedite, Inc.
08.2024 - Current
- Transported freight from origin to destination per customer contract agreements
- Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries
- Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures
Driver
High Country Transportation, Inc.
07.2024 - 08.2024
- Transported freight from origin to destination per customer contract agreements
- Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries
- Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures
Driver
Parkway Transport, Inc.
03.2024 - 06.2024
- Transported freight from origin to destination per customer contract agreements
- Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries
- Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures
Bus Driver
Salado Independent School District
10.2023 - 02.2024
- Being attentive to traffic and weather conditions and ensuring passenger safety
- Following the planned route and schedule for departure times and stops
- Regularly checking vehicle safety such as tires, brakes, turn signals, mechanical equipment, etc
- Monitoring and reporting fuel consumption, mileage, and passenger numbers
- Reporting delays, accidents, and emergencies
- Responding to emergency and non-emergency situations
- Assisting with the loading and unloading of the bus when required
- Enforcing conduct and safety rules on the bus
Driver / Driver Trainer
Hirschbach Motor Lines
06.2022 - 09.2023
- Transported freight from origin to destination per customer contract agreements
- Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries
- Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures
- Trained new drivers in rules, regulations and operations of tractor-trailer transportation of goods to set them up for success in the freight transportation business
Extradition Officer
Prisoner Transportation Services of America
10.2021 - 05.2022
- Transport inmates for over 1,200 government agencies in various states
- Provide year round safe and secure extradition and security services throughout the United States
- Safely extradited and transported various inmates in compliance with the Dangerous Criminals Act of 2000, as well as federal, state and local laws and regulations without incident
Driver
Crete Carrier Corporation
01.2021 - 06.2021
- Transported freight from origin to destination per customer contract agreements
- Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries
- Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures
Electrician Apprentice
Titus Electrical
07.2020 - 12.2020
- Performed electrical-related wiring and installation for commercial and residential construction projects, including new construction, retrofits, remodels and plant expansions
- Gained extensive experience in analyzing and following manuals, blueprints, and other specifications
- Installed, operated, and energized breakers, transformers, switchgears, disconnects, and other related substation construction equipment
- Mastered the use of measuring/testing instruments such as ammeters, ohmmeters, voltmeters, and testing lamps
Driver
Swift Transportation of Arizona LLC
04.2017 - 01.2020
- Drove over 210K miles nationwide with an on-time delivery rate of over 98.6%
- Transported freight from origin to destination per customer contract agreements
- Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries
- Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures
SAP Transformation Consultant
SNP Labs, Inc.
11.2015 - 07.2016
- Assisted companies that utilize SAP ERP Business Suite software, including Fortune 500 companies, in cleansing their data and streamlining their business processes
- Earned certification in Landscape Transformation in SAP ERP Business Suite
- Briefed new employees on the basics of the SAP Human Capital Management (HCM) module, and how it tied into the Finance (FI) module
Aviation Mobilization Training Center Manager
United States Army
06.2001 - 05.2015
- Managed Army Aviation National Guard and Reserve Component Deployment Expeditionary Force training and mobilization operations across 24 states in the western portion of the U.S
- Served as the interface between First Army, Forces Command (FORSCOM), National Guard Bureau (NGB) and the Training Support Brigade assisting in the training, validation and deployment of Active Duty, Reserve Component, National Guard, and Joint Forces in support of Operation Enduring Freedom (OEF) and other contingency operations
- Assisted the division staff's efforts in the development and synchronization of deliberate plans in support of all mobilization and training operations and exercises
- Managed and coordinated over 230 training requests enabling Deployment Expeditionary Forces (DEF) to achieve the highest standard of training prior to deployment into combat areas of operation
- Monitored and managed personnel, equipment, and training requirements for more than 190 separate military organizations to ensure readiness standards were met prior to deploying overseas to conduct combat operations
Education
Class A Commercial Driver's License -
Swift Driving Academy
01.2017
SAP TERP10 and Landscape Transformation -
St. Michael's Learning Academy
01.2015
Bachelor of Integrated Studies -
Weber State University
01.2001
Skills
- Management
- Executive Team Leadership
- Data Analysis
- Process Improvement
- Training and Development
- Policy Implementation
- Strategic Planning
- Communication
- Microsoft Office 365
Certification
- SAP TERP10 and Landscape Transformation, St. Michael's Learning Academy, 2015
- Class A Commercial Driver's License, Swift Driving Academy, 2017
Awards
- Army Commendation Medal
- Army Achievement Medal
- Iraq Campaign Medal
Technicalcompetencies
Microsoft Office Suite 365, Mac / Microsoft Windows
Timeline
Driver
JDM Expedite, Inc.
08.2024 - Current
Driver
High Country Transportation, Inc.
07.2024 - 08.2024
Driver
Parkway Transport, Inc.
03.2024 - 06.2024
Bus Driver
Salado Independent School District
10.2023 - 02.2024
Driver / Driver Trainer
Hirschbach Motor Lines
06.2022 - 09.2023
Extradition Officer
Prisoner Transportation Services of America
10.2021 - 05.2022
Driver
Crete Carrier Corporation
01.2021 - 06.2021
Electrician Apprentice
Titus Electrical
07.2020 - 12.2020
Driver
Swift Transportation of Arizona LLC
04.2017 - 01.2020
SAP Transformation Consultant
SNP Labs, Inc.
11.2015 - 07.2016
Aviation Mobilization Training Center Manager
United States Army
06.2001 - 05.2015
Class A Commercial Driver's License -
Swift Driving Academy
SAP TERP10 and Landscape Transformation -
St. Michael's Learning Academy
Bachelor of Integrated Studies -
Weber State University
Recruiting Manager
United States Army
Aviation Operations Manager
United States Army
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