Lynn Kikosicki
Branford,CT
Summary
Dynamic General Manager with extensive experience in fast-paced food service environments. Adept at leading teams, ensuring compliance with health regulations, and optimizing inventory processes. Committed to fostering a positive customer experience and ensuring customer satisfaction.I am also CPR certified and serv safe certified.
I am knowledgeable in Google Docs, PowerPoint, and Canva.
Overview
4
4
years of professional experience
Work History
General Manager
Playa Bowls
Guilford, Connecticut
09.2025 - Current
- Managed daily operations of a fast-paced smoothie and acai bowl restaurant.
- Ensured cleanliness and compliance with health and safety regulations to provide a safe environment.
- Improved customer experience by promptly addressing inquiries and resolving issues.
- Trained employees on duties, policies and procedures.
- Coordinated inventory management, including efficient ordering and stock rotation.
Crew Member
Dunkin' Donuts Franchising
Branford, CT
08.2022 - 09.2025
- Operated cash register and processed transactions accurately and efficiently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food promptly to contribute to efficient dining experience.
- Engaged customers in conversation to create welcoming shopping atmosphere.
- Maintained store cleanliness and organized merchandise displays throughout the store.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Trained new crew members on store policies and procedures to ensure consistent service.
- Followed safety procedures while handling products and operating equipment.
Education
High School Diploma -
Gateway Community College
New Haven, CT05-2028
Skills
- Inventory management
- Food safety compliance
- Cash handling
- Store organization
- Team leadership
- Leadership and team building
- Problem resolution
- Customer service
- Communication skills
- Interpersonal skills
- Motivation
- Leader
Timeline
General Manager
Playa Bowls
09.2025 - Current
Crew Member
Dunkin' Donuts Franchising
08.2022 - 09.2025
High School Diploma -
Gateway Community College