Lynn Kuchynskas
Palm Coast
Summary
Professional with proven customer service and attention to detail from role at Halifax Health Medical Center. Excelled in creating welcoming environments and streamlining administrative processes, enhancing office efficiency. Skilled in managing sensitive information, demonstrating top-notch listening skills and time management. Achieved significant improvements in customer satisfaction and operational workflow.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Brookdale Ormond Beach Assisted Living
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Registrar
Halifax Health Medical Center
01.2012 - 03.2017
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Maintained strict patient confidentiality by adhering to HIPAA regulations and protocols.
- Assisted in reducing ER overcrowding by efficiently directing patients to appropriate care areas.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
Education
High School Diploma -
Deer Park High School
Deer Park06-1969
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Brookdale Ormond Beach Assisted Living
10.2023 - Current
Registrar
Halifax Health Medical Center
01.2012 - 03.2017
High School Diploma -
Deer Park High School
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