LYNN MAINA
Denton,Texas
Summary
Provided exceptional customer service at British Heart Foundation, efficiently handling cash transactions while building strong customer relationships to enhance satisfaction and loyalty. Demonstrated problem-solving skills by addressing inquiries and resolving complaints effectively. Maintained reliability and punctuality, contributing to a well-organized and welcoming checkout environment.
Overview
3
3
years of professional experience
Work History
CASHIER
British Heart Foundation
Somerset
01.2024 - 05.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Provided excellent customer service by greeting customers and offering assistance
Personal Assistant
Red House Media Group
Nairobi, Kenya
07.2021 - 07.2021
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
Education
BACHELOR OF ARTS (B.A.) - BUSINESS
University of North Texas
Denton05.2028
High School Diploma -
Millfield School
Street, Somerset 05.2024
Skills
- Customer service
- Cash handling
- Time management skills
- Reliability and punctuality
- Inventory management
- Analytical skills
- Problem solving skills
- Research assistant
Languages
English
Swahili
Volunteer experience
- volunteer at Korogosho food drive in Kenya where we supplied and served food in underdeveloped towns in Kenya
- volunteer at Soup kitchen in Somerset, UK where we served free meals every week during the winter season
Timeline
CASHIER
British Heart Foundation
01.2024 - 05.2024
Personal Assistant
Red House Media Group
07.2021 - 07.2021
BACHELOR OF ARTS (B.A.) - BUSINESS
University of North Texas
High School Diploma -
Millfield School