Lynn-Marie Schickram
Tamaqua,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Access Services
11.2012 - Current
- Executed record filing system to improve document organization and management.
- Maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Prepared and processed patient referrals and transfer requests.
Bartender/Cook
West Penn Rod & Gun Club
12.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Implemented new POS system
- Assisted with inventorying beverage stock and bar supplies.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared meals with special accommodations for those with allergies.
- Interacted with customers to address kitchen-related complaints and praise.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Operated and maintained grills, fryers and other cooking equipment.
Bar Manager/Cook
Schick's Cafe Calcutta
11.2003 - 12.2019
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept kitchen up to code for health and safety inspections.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared meals with special accommodations for those with allergies.
- Interacted with customers to address kitchen-related complaints and praise.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Operated and maintained grills, fryers and other cooking equipment.
- Utilized problem-solving skills to address customer complaints.
Education
Associate of Science - Computer Information Systems
Lehigh Carbon Community College
Schnecksville, PA05.1999
Skills
- Adobe Systems Adobe Acrobat
- Customer Service
- Microsoft Office
- Project Management
- Employee Timesheet Processing
- Electronic Health Records Keeping
- Health Insurance Verification
- Data Entry Documentation
- Workflow Optimization
Timeline
Bartender/Cook
West Penn Rod & Gun Club
12.2021 - Current
Administrative Assistant
Access Services
11.2012 - Current
Bar Manager/Cook
Schick's Cafe Calcutta
11.2003 - 12.2019
Associate of Science - Computer Information Systems
Lehigh Carbon Community College
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