LYNN SELTZER-WILLS
Spring
Summary
Dynamic Benefits Analyst with a proven track record at Saipem America, excelling in legal compliance and benefits interpretation. Enhanced employee engagement through effective open enrollment strategies and workshops, driving participation. Skilled in SAP and HR systems, while delivering exceptional customer service and resolving complex benefit issues efficiently.
Overview
10
10
years of professional experience
Work History
Benefits Analyst
Saipem America
Houston
09.2022 - Current
- Analyzed employee benefit programs to ensure compliance with regulation and policies.
- Coordinated open enrollment activities, enhancing employee understanding and participation.
- Educated employees on available benefits through workshops and sessions, increasing benefit utilization.
- Reviewed claims and inquiries to resolve benefit-related issues efficiently.
- Collaborated with external vendors to enhance service delivery of benefits programs.
- Implemented process improvements, streamlining administration of benefits tasks for greater efficiency.
- Maintained accurate records for all active and inactive participants in each plan.
- Developed and maintained benefits plan documentation for clarity and accessibility.
- Performed 401K 5500 Audit.
Benefits Coordinator
Burnett Staffing (Houston Methodist)
Houston
10.2020 - 05.2022
- Coordinated communication with plan participants through email, phone, and in-person interactions to effectively resolve health and welfare benefit issues.
- Assisted plan participants by clarifying benefits information to support informed decision-making.
- Reviewed and verified employee enrollment accuracy, entering all data into company database to ensure reliable records.
- Maintained data integrity and confidentiality by adhering to strict regulations and procedures, safeguarding sensitive information.
Benefits Analyst
Lucas Group (Sunbelt Supply)
Houston
06.2019 - 11.2019
- Resolved health and welfare benefits issues for plan participants through effective communication via email, phone, and face-to-face interactions.
- Helped plan participants by explaining benefits information to ensure educated selections.
- Reviewed employee enrollments to verify accuracy, inputting all information into company database.
- Trained newly hired employees in benefits department, delivering essential information on company policies and procedures.
- Provided subject matter expertise on employment regulations, compensation policies, and personnel management procedures to enhance internal structures.
- Determined exempt and non-exempt status classification and salary to evaluate job positions.
- Motivated and encouraged team members to communicate more effectively.
Benefits Analyst
The Virtual Bench (Berry, Appleman & Leiden)
Houston
06.2018 - 03.2019
- Coordinated leave management for FMLA, Sick, STD, LTD, Personal and Military Leaves.
- Ensured compliance with ERISA, COBRA, HIPAA, and FMLA regulations by overseeing processing of related documents.
- Administered health, welfare, and retirement plans by managing benefit transactions throughout the employment lifecycle, including enrollment, qualifying life events, and terminations.
- Delivered administrative and analytical support for health and welfare benefit programs, including medical, dental, life/AD&D, disability insurance, pre-tax savings accounts, and COBRA.
- Administered 401(k) plan contributions by reconciling employee data, determining coverage and eligibility, allocating matching, and other employee contributions.
- Assisted employees with inquiries and claims related to health, dental, vision, 401(k), and other employer-sponsored benefits.
- Assisted with conducting audits of payroll deductions to ensure accuracy between enrollment election and deduction code.
Compensation & Benefits Coordinator
Blue Line Rental
Houston
10.2016 - 01.2018
- Administered health and welfare plans, leave of absence policy, and short/long-term disability programs to support employee well-being and compliance.
- Maintained compliance with state and federal regulations such as ACA, ERISA, HIPAA, FMLA, COBRA, and USERRA.
- Consult with and advise employees on eligibility provisions and other matters related to benefits.
- Assisted employees in the preparation of enrollment applications and in the completion of other employee benefit materials.
- Entered benefits data into HRIS and related HR software applications to maintain accurate records and support employee benefits administration.
- Served as a liaison to insurance carriers regarding claim problems, issues, and concerns confronting employee participants.
- Managed outsourced vendor relationships by reviewing contracts, processing payments, reconciling accounts, and resolving discrepancies to ensure seamless service delivery.
HR Benefits Representative
Robert Half International (Woodforest National Bank)
Houston
12.2015 - 09.2016
- Administer group life, medical, dental, vision, accident, disability and flexible spending account insurance plans.
- Guided employees through enrollment in company benefit options and life event changes to ensure optimal coverage.
- Managed payroll for employees on approved leave, ensuring accurate and timely processing.
- Coordinated the administration of all types of leaves through a third-party administrator.
- Monitored and managed exception-based leaves in a timely and consistent manner.
- Coordinated workers' compensation claims, facilitating communication between employees and third-party insurers for proper claim resolution.
- Analyzed and researched questions and issues, escalating to other departments or management when necessary.
- Managed internal mailbox with questions from employees.
Education
BS - Accounting
DeVry University
Houston, TX01-2010
Skills
- Legal compliance
- HIPAA regulations
- ERISA compliance
- ACA standards
- FMLA knowledge
- ADA compliance
- COBRA administration
- Benefits interpretation
- Open enrollment administration
- SAP
- UKG (UltiPro) software
- Workforce Now
- HR systems expertise
- HR expertise and practices
- Database management systems expertise
- Microsoft Office Suite
- Reporting skills
- Customer excellence
- Benefits interpretation
Timeline
Benefits Analyst
Saipem America
09.2022 - Current
Benefits Coordinator
Burnett Staffing (Houston Methodist)
10.2020 - 05.2022
Benefits Analyst
Lucas Group (Sunbelt Supply)
06.2019 - 11.2019
Benefits Analyst
The Virtual Bench (Berry, Appleman & Leiden)
06.2018 - 03.2019
Compensation & Benefits Coordinator
Blue Line Rental
10.2016 - 01.2018
HR Benefits Representative
Robert Half International (Woodforest National Bank)
12.2015 - 09.2016
BS - Accounting
DeVry University