Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lynn Welch

Grantsville,WV

Summary

Dependably managed front-office operations at Waco Oil & Gas Co., Inc., enhancing customer satisfaction through exceptional service and efficient handling of calls and visitor queries. Excelled in document management and data entry, significantly improving Mineral account tracking. Demonstrated multitasking prowess and effective communication, vital in supporting high-level executive tasks and team coordination.

Overview

23
23
years of professional experience

Work History

Receptionist Administrator

Waco Oil & Gas Co., Inc.
Glenville, WV
08.2001 - Current
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Managed the distribution of incoming mail, faxes, and packages.
  • Managed accounting tasks, such as data entry into company databases for the Mineral account A/R and made daily deposits.
  • Drew up Excel spreadsheets to record and share Mineral account information with other members of the Accounting Dept.
  • Prepared documents such as reports, memos, letters, and contracts.
  • Kept in direct contact with our CEO to fulfill his multiple personal orders per day via the internet.
  • Made daily reservations for lunch groups for the CEO.

Education

One Year Certificate in Dental Assisting - Dental Assistant

Camden County Community College
New Jersey
05-1976

Skills

  • Multi-line phone operation
  • Document scanning and digitization
  • File organization
  • Visitor assistance

Additional Information

  • I am Secretary of the West Virginia State Folk Festival. Meeting monthly, then bi monthly closer to date of the annual Festival. I keep record of the minutes of the meeting, send out forms, and follow up with Thank you notes after the Festival for various helpers.

Timeline

Receptionist Administrator

Waco Oil & Gas Co., Inc.
08.2001 - Current

One Year Certificate in Dental Assisting - Dental Assistant

Camden County Community College

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Lynn Welch