Lynne Francisco
Columbus,Ohio
Summary
Professional in the real estate industry, ready to contribute to dynamic team. Proven track record in managing escrow accounts and coordinating with various stakeholders to ensure smooth transactions. Reliable team player with focus on achieving results and adapting to changing demands. Expertise in customer service and legal documentation.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Independent Notary
Self Employed
08.2025 - Current
- Facilitated notarization of documents, ensuring compliance with legal requirements and industry standards.
- Collaborated with legal professionals to ensure accurate execution of documents in complex transactions.
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
Part Time Sales Associate
Aquarium Adventure
12.2011 - Current
- Sales of fish, aquariums, equipment and aquatic plants
- Opening store, Closing Store and counting drawers
- Responsible for ordering and maintaining pond plants and 8 large tanks of aquarium plants for sale
- Fish room scheduled water changes and emergency water changes (Freshwater)
- Fish Room maintenance
- Operating register
- Merchandising
- Inventory of orders placed and received
Escrow Officer
Ohio Real Title
02.2024 - 12.2025
- Facilitated closing transactions by coordinating with lenders, buyers, and sellers.
- Ensured compliance with state regulations and title insurance requirements.
- Managed escrow accounts, disbursing funds accurately and timely.
- Reviewed contracts and documents for completeness and accuracy.
- Provided exceptional customer service to clients throughout transaction processes.
- Mentored junior staff on best practices in escrow operations and compliance standards.
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
Transaction Manager (Sr. Escrow Officer)
Northwest Title
02.2019 - 02.2024
- Managed transaction processes to ensure compliance with financial regulations and company policies.
- Collaborated with cross-functional teams to streamline communication and resolve transactional issues effectively.
- Led training sessions for staff on best practices in transaction management and compliance protocols.
- Maintained a high level of expertise in relevant regulations surrounding transactions management by attending conferences and workshops regularly.
- Coordinated with legal and compliance teams to ensure all transactions adhered to regulatory standards, maintaining company integrity.
- Strengthened client relationships, conducting thorough needs assessments and providing tailored solutions.
Senior Account Executive
Land and Mortgage Title Agency, LLC
10.2016 - 02.2019
- Developed and executed strategic account plans to drive revenue growth and enhance client relationships.
- Led cross-functional teams to deliver tailored solutions, improving client satisfaction and retention rates.
- Analyzed market trends to identify new business opportunities, contributing to overall sales strategy.
- Mentored junior account executives, fostering professional development and enhancing team performance.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Operations Manager
RE/MAX Impact
02.2014 - 10.2016
- Recruit and train new agents
- Manage all team transactions from start to finish – 4 Agents
- Manage all contractual paperwork for listings and sales
- Input listings into the MLS
- Oversee Marketing Coordinator
- Manage pipeline and database
- Team is ahead YTD by $7,000,000.00 currently at $19,000,000.00.
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
Manager
RE/MAX Impact
11.2012 - 02.2014
- Complete Management of RE/MAX Franchise
- Oversee Realtor paperwork and ensuring they are in compliance with the law
- Manage bank accounts: A/P, A/R, reconciliation, monthly reports, and trust accounting
- QuickBooks-Pro for office accounting
- Maintain office in compliance with the Ohio Division of Real Estate
- Manage office staff
- Conduct monthly sales meetings
- Maintain ICA Agreements and draft new for incoming agents
- RE/MAX reporting utilizing Broker Wolf program
- Payment of all commissions to agents and managing splits, etc.
- Monthly agent billing
- Oversee AIM (Agent Input Matters Committee)
- Prepare books for accountant and prepare all 1099’s due agents
- Assist in recruitment of new agents
- Report to franchise owners in weekly meetings
Manager
Obvious Choice Realty
05.2007 - 11.2011
- Management of multi-branch local real estate company.
- Oversee Realtor paperwork and ensuring they are in compliance with the law
- Manage 5 bank accounts: A/P, A/R, reconciliation, monthly reports, and trust accounting.
- Quickbooks-Pro for office accounting
- Maintain office in compliance with the Ohio Division of Real Estate
- Maintain listings on MLS
- Manage Showing Time
- Maintain buyer/seller packages
- In charge of staff of two
- (Company closed in November of 2011)
National Account Executive
CBC Innovis
10.2004 - 05.2007
- Sold national title/settlement services, flood zone determinations, valuations, software and full default outsourcing arrangements
- Account management for customers of default solutions products: Foreclosure, Bankruptcy, Eviction, and Replevins outsourcing. Valuations, REO marketing, technology solutions and IT
- Sought outstanding RFPs and prepared responses and resolutions of account issues. Attended trade shows on a national level
- Successfully sold full default outsourcing arrangement
- Ranked #1 in Sales for Default
- Ranked #2 in Title Insurance sales
Marketing Representative, Licensed Agent
Metropolitan Title (formerly Old Replublic Title)
05.2000 - 10.2004
- Market title and closing services to area Realtors and lenders
- Attend association meetings and visit real estate and lender offices
- Product and service presentations at area real estate offices
- Develop and build relationships
- Consistently #1 or #2 in revenue generated
- Proven ability to generate new business
- (Formerly Old Republic Title)
Sales, Branch Manager
ACS Title and Closing Services
02.1997 - 05.2000
- Market title and closing services to area Realtors and lenders
- Attend association meetings and visit real estate and lender offices
- Product and service presentations at area real estate offices
- Assist in processing and closings
- Consistently in top 10% for production
Education
High School Diploma -
Reynoldsburg High School
Reynoldsburg, OHBachelor's Degree - Chemistry/Biology
Capital University
Real Estate Principles and Practices, Real Estate Law, Ethics
Ribertelli School of Career Technology
Certificate of Completion - Real Estate Principles and Practices, Real Estate Law, Real Estate Finance, Real Estate Appraisal
Hondros
Columbus, OH03.2015
Skills
- Extensive Real Estate Industry Experience
- Excel, Word TopProducer, BoomTown, FlexMLS, DotLoop, Ramquest, Softpro, Qualia and PowerPoint
- Relationship Building
- Problem-solving skills
- Time management
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
Certification
Various CE courses for maintaining insurance license.
Licensed Notary Public, State of Ohio
Experienced Real Estate transaction notary closer.
Timeline
Independent Notary
Self Employed
08.2025 - Current
Escrow Officer
Ohio Real Title
02.2024 - 12.2025
Transaction Manager (Sr. Escrow Officer)
Northwest Title
02.2019 - 02.2024
Senior Account Executive
Land and Mortgage Title Agency, LLC
10.2016 - 02.2019
Operations Manager
RE/MAX Impact
02.2014 - 10.2016
Manager
RE/MAX Impact
11.2012 - 02.2014
Part Time Sales Associate
Aquarium Adventure
12.2011 - Current
Manager
Obvious Choice Realty
05.2007 - 11.2011
National Account Executive
CBC Innovis
10.2004 - 05.2007
Marketing Representative, Licensed Agent
Metropolitan Title (formerly Old Replublic Title)
05.2000 - 10.2004
Sales, Branch Manager
ACS Title and Closing Services
02.1997 - 05.2000
Bachelor's Degree - Chemistry/Biology
Capital University
Real Estate Principles and Practices, Real Estate Law, Ethics
Ribertelli School of Career Technology
High School Diploma -
Reynoldsburg High School
Certificate of Completion - Real Estate Principles and Practices, Real Estate Law, Real Estate Finance, Real Estate Appraisal
Hondros