Lynne OConnor

• Oversaw daily office operations to ensure efficient workflow and adherence to policies.
• Managed staff scheduling and payroll processing.
• Resolved financial discrepancies and customer billing issues with timely attention.
• Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
• Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
• Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Completed weekly payroll for 70 employees.

• Process payroll for employees accurately and timely.
• Manage employee timekeeping records and ensure compliance with policies.
• Assist in preparing payroll reports for management review.
• Respond to employee inquiries regarding payroll discrepancies and benefits.

Served as Executive Assistant to management team, coordinated seminars and staff meetings and created client financial portfolio packages.

Quickly became a trusted liaison to Marketing and Sales Consultant and earned a reputation for maintaining a positive attitude as well as producing high quality work.

Managed Resident Trust Accounts for residents, reconciled corporate bank statements and handled account receivables/payables for a 71 bed assisted living/memory care community.