Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Lynne Oroyan

Waialua

Summary

Experienced with customer/member relationship management, ensuring high levels of customer/member satisfaction and retention. Track record of effectively collaborating with team members to achieve company expectations and objectives and maintain positive workplace environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dollar Thrifty Group
Honolulu, HI
04.2010 - 10.2011
  • Assisted customers with product selection and inquiries to enhance car rental experience while on vacation in Oahu.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Drive to promote sales such as vehicle upgrades and promote insurance packages to manage sales performance.
  • Collaborated with upper management periodically to work at improving on sales numbers.
  • Provided feedback on customer preferences to inform product selection and marketing strategies.

Service Manager

24 Hour Fitness
Mililani
01.2008 - 03.2010
  • Oversaw daily operations that included club safety and cleanliness, also ensuring high service standards and member satisfaction for members that included a positive front desk and kids club experience.
  • Managed staff scheduling, optimizing resource allocation for peak hours.
  • Monitored facility cleanliness and safety, maintaining compliance with health regulations.
  • Implemented training programs with kids club, front desk and porter employees.
  • Resolved member inquiries and complaints and maintaining to retain memberships through updating membership payments.

Education

Marketing

University of Phoenix, Hi
Mililani Town, HI

Cosmetology

Hollywood Beauty College
Honolulu, Hi
06-1987

High School Diploma -

Kahuku High School
Kahuku, HI
05-1984

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Attention to detail

Timeline

Sales Associate

Dollar Thrifty Group
04.2010 - 10.2011

Service Manager

24 Hour Fitness
01.2008 - 03.2010

Marketing

University of Phoenix, Hi

Cosmetology

Hollywood Beauty College

High School Diploma -

Kahuku High School
Lynne Oroyan