Lynnette Estell
Dickinson,TX
Summary
Driven Certified Pharmacy Technician with 25+ years of experience and success in working within fast-paced Retail/Private pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
17
17
years of professional experience
Work History
Certified Pharmacy Technician
Galveston Co. Employee Pharmacy (Premise Health)
05.2012 - 04.2023
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Certified Pharmacy Technician
Mainland Pharmacy
03.2006 - 05.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Unit Clerk (586 Hours)
Galveston College
Galveston, TX06.1992
Continuing Education (560 Hours)
Galveston College
Galveston, TX12.1986
High School Diploma -
Texas City High School
Texas City, TX05.1986
Skills
- Insurance Claim Processing Software
- Quality Assurance and Control
- Resolving Complaints
- Refill Requests
- Prescription Filing
- Cash Register Operations
- HIPAA Regulations
- Fill Orders
- Assisting Pharmacists
- Inventory Purchasing
- Manual and Automated Medication Dispensing
- Prescription Filling and Labeling
Timeline
Certified Pharmacy Technician
Galveston Co. Employee Pharmacy (Premise Health)
05.2012 - 04.2023
Certified Pharmacy Technician
Mainland Pharmacy
03.2006 - 05.2012
Unit Clerk (586 Hours)
Galveston College
Continuing Education (560 Hours)
Galveston College
High School Diploma -
Texas City High School
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