Lynnette Randle
St Louis,MO
Summary
A seasoned professional with a robust background in customer service and culinary arts, I excel in menu planning and recipe development. Known for my positive demeanor and effective time management, I significantly enhance dining experiences and kitchen efficiency, demonstrating a fast learning curve and superior communication skills.
Overview
27
27
years of professional experience
Work History
Advance Cook
Mercy Hospital St. Louis
St Louis, MO
03.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Lead Cook
Pa Paws Daycare
St Louis, MO
02.2013 - 11.2018
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
Customer Service Representative
Sears
St Louis, MO
01.2010 - 04.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Housekeeping Room Attendant
Marriott St. Louis Airport
St Louis, MO
02.2008 - 08.2008
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Cashier
Danda Markets
St Louis, MO
01.2005 - 05.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Housekeeper
Renaissance Grand Hotel
St Louis, MO
04.2004 - 10.2005
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Head Hostess
Levy's Restaurant
St Louis, MO
08.2001 - 10.2003
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Housekeeping Room Attendant
Marriott Pavilion Hotel
St Louis, MO
01.1999 - 06.2002
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Responsible to guest request regarding housekeeping needs.
- Responsible for turndown service.
Nurse Aide
Home Health Care
St Louis, MO
03.2001 - 05.2002
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
- Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
- Scheduled and accompanied client to medical appointments.
Crew Leader
White Castle Restaurant
St Louis, MO
03.1997 - 12.1998
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Associate of Applied Science - Culinary Arts
St. Louis Community College
St Louis, MO05.2024
Skills
- Customer Service
- Menu Planning
- Time Management
- Positive and Professional
- Recipe Development
- Cooking Techniques
- Fast learner
- Good Communication
Timeline
Advance Cook
Mercy Hospital St. Louis
03.2024 - Current
Lead Cook
Pa Paws Daycare
02.2013 - 11.2018
Customer Service Representative
Sears
01.2010 - 04.2012
Housekeeping Room Attendant
Marriott St. Louis Airport
02.2008 - 08.2008
Cashier
Danda Markets
01.2005 - 05.2007
Housekeeper
Renaissance Grand Hotel
04.2004 - 10.2005
Head Hostess
Levy's Restaurant
08.2001 - 10.2003
Nurse Aide
Home Health Care
03.2001 - 05.2002
Housekeeping Room Attendant
Marriott Pavilion Hotel
01.1999 - 06.2002
Crew Leader
White Castle Restaurant
03.1997 - 12.1998
Associate of Applied Science - Culinary Arts
St. Louis Community College