Lynnette Ziebell
Elgin,IL
Summary
Dynamic and results-oriented professional with extensive experience at Pro Dental Care, adept in client relationship building and document management. Excelled in fostering teamwork and collaboration, ensuring project completion under tight deadlines. Proven ability to enhance customer service and patient care, leveraging excellent communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Business Assistant
Pro Dental Care
07.2024 - Current
- Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
- Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
- Managed complex projects successfully from inception to completion while consistently meeting deadlines under pressure situations.
- Engaged with customers to build business relationships.
- Answered phone calls
- Scheduled patients accordingly
- Treatment plan coordinator
- Experience with Open Dental
- Worked with NexHealth, Practice Zebra and MOD Practice
- Work with insurance companies to verify patient eligibility and retrieve EOBS for claims
Business Assistant
Family Dental Care
09.2023 - 06.2024
- Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
- Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
- Managed complex projects successfully from inception to completion while consistently meeting deadlines under pressure situations.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Small experience with Dental Assisting
- Answered phone calls
- Scheduled patients accordingly to their appointment needs
- Treatment plan coordinator
- Worked work Dentrix Ascend
- Handled insurance claims and EOBS
Warehouse Associate
Middle West Distributors
07.2021 - 09.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Worked safely around moving machinery.
Warehouse Associate
Aldi Warehouse
07.2019 - 07.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Associate of Applied Science - Graphic Design
Elgin Community College
Elgin, IL05-2019
High School Diploma -
North High School
Saint Charles, IL05-2013
Skills
- Client Relationship Building
- Document Management
- Customer Service
- Problem-solving abilities
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Reliability
- Hardworking
- Patient Care
Timeline
Business Assistant
Pro Dental Care
07.2024 - Current
Business Assistant
Family Dental Care
09.2023 - 06.2024
Warehouse Associate
Middle West Distributors
07.2021 - 09.2023
Warehouse Associate
Aldi Warehouse
07.2019 - 07.2021
Associate of Applied Science - Graphic Design
Elgin Community College
High School Diploma -
North High School
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