Lyra Elbash
Springboro,OH
Summary
RN with 18+ years of experience in nursing and sales. Skilled and highly trained healthcare professional with proven experience providing quality, evidence- based patient care within dynamic and high pressure environments. Demonstrated success in developing strong customer relationships and building sales year over year. Detail oriented and resourceful in completing projects.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Service Representative
ZOLL
Springboro, OH
10.2020 - Current
- Provides support and education to patients and family to ensure they understand and able to use the medical equipment.
- Collaborates with clinical and administrative staff to meet patient needs.
- Ensures that all necessary documentation is completed prior to completion of patient fittings.
- Follow up and educational care to patients and family.
Case Manager
Cabell Huntington Hospital
Huntington, WV
12.2017 - 06.2019
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Developed individualized care plans with input from clients and their families.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Independent Senior Trunk Keeper
Matilda Jane Clothing
09.2012 - 12.2017
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
- Greeted customers and responded to inquiries in a timely manner.
- Developed excellent direct sales and team leadership.
- Managed and coached sales representatives in multiple states.
- Increased sales 110% in one year.
Utilization Review Nurse
Stone Oak Methodist Hospital
San Antonio, TX
09.2015 - 10.2017
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Worked directly with insurance companies to maximize patient healthcare while keeping cost of healthcare services affordable for all parties.
- Worked with physicians, case managers, and social workers to ensure healthcare services were administered with quality, cost efficiency, and within compliance.
RN Staff Nurse
Cabell Huntington Hospital
Huntington, WV
08.2004 - 06.2012
- Served as a floor nurse and charge nurse for a level II trauma hospital
- Used critical thinking skills in the delivery and management of patient care.
- Recognized as STAR staff member on several occasions.
- Trained newly hired nurses and staff members.
Education
Bachelor of Science - Nursing
West Virginia University
Morgantown, WV08.2004
Bachelor of Science - Business Administration
West Virginia University
Morgantown, WV12.2001
Certification
- Ohio Board of Nursing
Timeline
Patient Service Representative
ZOLL
10.2020 - Current
Case Manager
Cabell Huntington Hospital
12.2017 - 06.2019
Utilization Review Nurse
Stone Oak Methodist Hospital
09.2015 - 10.2017
Independent Senior Trunk Keeper
Matilda Jane Clothing
09.2012 - 12.2017
RN Staff Nurse
Cabell Huntington Hospital
08.2004 - 06.2012
Bachelor of Science - Nursing
West Virginia University
Bachelor of Science - Business Administration
West Virginia University
- Ohio Board of Nursing
Similar Profiles
KANDECE MAGACKANDECE MAGAC
Sr. Coordinator of Patient Administration at ZOLLSr. Coordinator of Patient Administration at ZOLL
Karthik GopalKarthik Gopal
Technical Support Specialist at ZOLLTechnical Support Specialist at ZOLL
Anaira VoAnaira Vo
Patient Services Representative at ZOLLPatient Services Representative at ZOLL