Lyric Ala
Santa Maria,CA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Tratoria Uliveto
12.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Cashier
King James Elite Soulfood
04.2020 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Ernest Righetti High School
Santa Maria, CA06.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Handling Complaints
- Judgment and Decision Making
- Warm and Friendly
- Team Player
Timeline
Restaurant Hostess
Tratoria Uliveto
12.2022 - Current
Cashier
King James Elite Soulfood
04.2020 - 10.2022
Ernest Righetti High School
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