Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lyric Rudolph

Lakeland

Summary

Dynamic cashier with extensive experience at Target, excelling in transaction processing and customer service excellence. Proven ability to enhance customer engagement through loyalty program promotion and personalized service. Skilled in cash handling and maintaining accurate cash drawers, consistently boosting customer satisfaction and fostering positive relationships. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Cashier

PetSmart
Lakeland
11.2023 - 07.2025
  • Promote loyalty programs to enhance customer engagement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.

Cashier

Target
Lakeland
09.2022 - 12.2024
  • Process customer transactions efficiently at checkout lanes.
  • Maintain accurate cash drawer throughout shifts.
  • Assist customers with product inquiries and locating items.
  • Handle returns and exchanges following store policies.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped with purchases and signed customers up for rewards program.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Cashier

Lowes Home Improvment
Lakeland
06.2021 - 08.2022
  • Process customer transactions efficiently at checkout lanes.
  • Maintain accurate cash drawer throughout shifts.
  • Assist customers with product inquiries and locating items.
  • Handle returns and exchanges following store policies.

Education

High School Diploma -

Kathleen High School
Lakeland
05-2019

Some College (No Degree) - Veterinary Science

Hillsborough Community College
Tampa, FL

Skills

  • Cash handling
  • Point of sale operation
  • Inventory management
  • Transaction processing
  • Product knowledge
  • Customer service
  • Payment processing
  • Cash handling and management
  • Customer service excellence
  • Customer assistance
  • Credit and cash transactions
  • Reliability and punctuality
  • Professionalism and courtesy
  • Decision making aptitude
  • Basic math

Accomplishments

  • Employee of the month
  • Excellence in customer service award

Timeline

Cashier

PetSmart
11.2023 - 07.2025

Cashier

Target
09.2022 - 12.2024

Cashier

Lowes Home Improvment
06.2021 - 08.2022

High School Diploma -

Kathleen High School

Some College (No Degree) - Veterinary Science

Hillsborough Community College

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