Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lyz Ann Hernandez

Lyz Ann Hernandez

Pharr

Summary

Dynamic sales associate with a proven track record at Chica Boutique, excelling in customer service and inventory management. Recognized for achieving sales goals and enhancing client experiences through effective communication and teamwork. Skilled in cash handling and problem-solving, consistently delivering exceptional service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Sales Associate

Chica Boutique
McAllen, TX
08.2023 - Current
  • Assisted customers in selecting merchandise, enhancing overall shopping experience.
  • Managed inventory levels, ensuring optimal stock availability for high-demand items.
  • Processed transactions efficiently, maintaining accuracy in cash handling and sales reports.
  • Developed product knowledge to effectively communicate features and benefits to clients.
  • Trained new associates on store policies and customer service best practices.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Receptionist

Precision Orthopedics
Mission, TX
06.2020 - 12.2022
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Handled multi-line phone systems, directing calls to appropriate departments promptly.
  • Maintained accurate patient records and updated information in electronic health record systems.
  • Coordinated with medical staff to streamline patient flow and enhance service delivery.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assisted patients with inquiries, providing support and resolving issues effectively.
  • Developed training materials for new receptionists, improving onboarding processes.
  • Implemented office procedures that enhanced communication between departments and reduced wait times.
  • Monitored inventory of office supplies, ensuring availability for daily operations without interruption.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Associate of Applied Science - Medical Assistant

Kaplan College
McAllen, TX
03.2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Inventory tracking
  • Merchandise display
  • Sales goals attainment
  • Business development
  • Friendly and outgoing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Chica Boutique
08.2023 - Current

Receptionist

Precision Orthopedics
06.2020 - 12.2022

Associate of Applied Science - Medical Assistant

Kaplan College
Lyz Ann Hernandez