Open To Work
Mackenzie Martin
Pooler,GA
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsPaid sick leave401k matchPaid time offSummary
Results-driven professional with extensive experience in customer service and sales. Increased new business acquisition through strong rapport-building and product knowledge. Led team initiatives to improve collaboration and efficiency, while enhancing performance through effective training and development programs.
Overview
8
8
years of professional experience
5
5
Years of Training Experience
4
4
Years of Sales Experience
2
2
Years of Management Experience
Work History
Business Assistant
Heartland Dental
Pooler, GA
01.2026 - 09.2026
- Coordinated scheduling for over patient appointments per day, optimizing workflow and enhancing office efficiency.
- Assisted in preparing financial reports, contributing to accuracy and timely submissions.
- Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
Licensed Insurance Sales Agent/Broker
Thrive Health Benefits
Savannah, GA
03.2024 - 01.2026
- Dedicated time to each customer, reviewing and explaining documents to enhance client understanding.
- Conducted fact-finding appointments and consultations to assess client needs and financial situations.
- Sought referral opportunities from satisfied customers, contributing to increased new business acquisition.
Barista
Starbucks
Savannah, GA
04.2023 - 03.2024
- Ensured clean and organized workspace to support efficient service and safety standards.
- Engaged customers during busy times to enhance their experience and foster a positive atmosphere.
- Fostered positive team dynamics through clear communication and collaboration with colleagues.
Laundry Aide
Bethel Lutheran Nursing Home & Rehabilitation
Williston, ND
06.2022 - 04.2023
- Operated industrial washing machines and dryers, ensuring optimal settings for fabric types to achieve quality results.
- Inspected clothing items for damage or stains, applying appropriate treatments before laundering to maintain garment quality.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
Assistant Manager
Starbucks
Williston, ND
09.2019 - 06.2022
- Supervised day-to-day operations, ensuring adherence to performance, quality, and service standards.
- Maintained clean, safe, organized store environment, contributing to improved customer experience.
- Developed strong relationships with staff, enhancing collaboration and team morale.
Lead Dental Assistant
Cadenza Family Dentistry
Salt Lake City, UT
06.2018 - 09.2019
- Managed inventory of dental supplies, minimized waste, and ensured availability of necessary resources for efficient procedures.
- Explained treatment procedures and provided clear home care instructions to enhance patient understanding and compliance.
- Documented patient dental health information, medical history, and vital signs to maintain accurate records for future reference.
Education
High School Diploma -
05-2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Appointment Scheduling
- Product Knowledge
- HIPAA Compliance Understanding
- Customer Service
- Team Collaboration
- Team Leadership
- Project Coordination
- Time Management
- Operational Support
- Office Management Software
- Money Handling