Marissa Laba

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Answered customer inquiries regarding store policies and procedures.
• Ensured compliance with all safety regulations within the store environment.
• Accepted cash and credit card payments, issued receipts and provided change.
• Conducted inventories on a regular basis to track stock levels.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Managed time efficiently while multitasking several duties simultaneously.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

• Inspected pool for cleanliness before lessons and reported unsanitary conditions.
• Supervised class participants and enforced safety rules and regulations to prevent injury.
• Assessed swimming skill levels for each student and placed accordingly depending on results.
• Instructed participants in proper stroke techniques to encourage self-reliant swimming.
• Encouraged students to build confidence in and out of water by making swimming fun.
• Prepared for classes in advance and began and ended classes on time for maximum benefit to attendees.

• Used technology resources to assist customers in locating and selecting items.
• Met merchandising standards by keeping the store stocked and products faced.
• Provided accurate information about products, prices, and availability both in person and over the phone.
• Worked with fellow sales team members to achieve group targets.
• Increased purchase amounts by cross-selling with similar products.
• Trained new team members in cash register operation, stock procedures, and customer services.

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Worked closely with front-end staff to assist customers.
• Resolved and de-escalated issues to address customer concerns.

• Maintained safe, educational environment for students during learning and free play time.
• Arranged age-appropriate activities to help children develop interests and talents.
• Created calm and disciplined classroom environment to improve student focus.
• Communicated regularly with parents, teachers and administrators regarding student progress and needs.
• Helped develop behavior management techniques to address challenging behaviors among students.
• Kept classrooms and play areas tidy and well-organized for safety.
• Followed licensing guidelines and company standards to optimize daily care of children.

• Maintain a safe play environment
• Observe and monitor children's play activities.
• Dress children and change diapers.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Operate in-house day-care centers within businesses.
•Support children's emotional and social development, encouraging understanding of others and positive self concepts.
• Assist in preparing food and serving meals and refreshments to children.
• Help children with homework and school work.
• Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Organize and store toys and materials to ensure order in activity areas.
• Used appropriate behavior management strategies and techniques.
• Communicated regularly with parents regarding their child's academic progress and behavior in the classroom.