Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Work Availability
Work Preference
Software
Timeline
Hi, I’m

Maame Konadu Afram

Brooklyn,NY
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
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Maame Konadu Afram

Summary

A driven Certified Pharmacy Technician with 4 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

5
years of professional experience
1
Certification

Work History

CVS Pharmacy

Pharmacy Technician
04.2020 - Current

Job overview

  • Answers incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhances pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculates dosage, fills prescriptions, and prepares prescription labels with absolute accuracy.
  • Promotes patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solves customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Manages approximately 30 incoming phone calls and faxes from patients and prescribers.
  • Performs wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maximizes pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Ensures patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Coordinates triaging and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment.

Chic-Fil-A

Hospitality Team Member
09.2021 - 01.2022

Job overview

  • Worked closely with kitchen team to ensure prompt delivery of food orders during busy periods in restaurant area.
  • Maintained clean and organized public areas, contributing to positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
  • Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.

Portabella

Cashier
05.2019 - 08.2019

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed approximately 20 incoming calls per day from customers.

Education

New York Institute of Technology
Old Westbury, NY

Bachelor of Science from Nursing
12.2026

University Overview

  • Transfer Scholarship Recipient
  • National Society of Leadership and Success Member
  • National Student Nurses Association Member

Borough of Manhattan Community College
New York, NY

Associate of Arts from Liberal Arts
06.2022

University Overview

  • 3.503 GPA
  • National Society for Leadership and Success Member
  • summa cum laude graduate
  • Dean's List [FALL, 2019]
  • Dean's List [SPRING, 2022]

Mfantsiman Girls' Senior High School
Cape Coast, Ghana

High School Diploma
05.2017

University Overview

  • American Field Society Member

Skills

    Problem-solving skills

    Team Collaboration

    Confidentiality and HIPAA

    Workflow Optimization

    Prescription Filling

    Insurance Verification

    Pharmacy Ethics

    Supply Restocking

    Pharmacology knowledge

    Data Entry

    Prioritization and Organization

    Team Coordination

Certification

  • CPhT - Certified Pharmacy Technician (2024-2026)
  • Physical Therapy Aide Training - 2022
  • Basic Life Support Certification, American Health Training - January 2024
  • CPR|AED|First Aid Certification, American Health Training - January 2024
  • Licensed Pharmacy Technician (Registered-NY)- [2024-2027]

Languages

English
Native or Bilingual

Accomplishments

  • Process and fill over 250 prescriptions per day.
  • Trained 7 new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Supervised team of 8 staff members.
Availability
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeFull Time

Work Location

On-SiteRemote

Important To Me

Work-life balanceFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programs401k matchPaid sick leaveCareer advancement

Software

Epic

RxConnect

Timeline

Hospitality Team Member

Chic-Fil-A
09.2021 - 01.2022

Pharmacy Technician

CVS Pharmacy
04.2020 - Current

Cashier

Portabella
05.2019 - 08.2019

New York Institute of Technology

Bachelor of Science from Nursing

Borough of Manhattan Community College

Associate of Arts from Liberal Arts

Mfantsiman Girls' Senior High School

High School Diploma

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Maame Konadu Afram