Maaz Syed

I trained associates on how to pick items for customers, how to stage items in proper areas, how to prep orders for dispensing, and how to properly dispense items either to customer or deliver driver efficiently, safety, and with outstanding customer service.

I also picked, staged, prepped, and dispensed promptly with exceptional customer service.

I would also quality check items to ensure that customers are getting high quality items.

I was also helped as an assistant team lead, and was apart of the safety team. Making sure my team had optimal workflow, while keeping up with safety standards.

On the Ship From Store department.

I would teach new associates to ensure accurate order processing and packing.

I would also pick orders, as well as stage, and pack orders for shipping.

Stacked shipping-ready orders onto pallets to be shrink-wrapped, and I would operate a pallet jack to safely transport said pallet into the FedEx trailers.

Monitored and replenished packing supplies regularly, so that packers had all necessary materials to pack orders.

Collaborated with team leads to address and resolve operational challenges.

Ensured the maintenance and cleanliness of workstations.

I Trained employees in preparing beverages efficiently and accurately.

I would make drinks and food items for both Dunkin' Donuts and Baskin Robbins departments.

Ensured a warm and welcoming atmosphere for customers.

Operated cash register efficiently.

Throughout my time working at Dunkin’/ Baskin I would help solve any issue diligently, and with care. Always keeping the customers best interest in mind.

Supervised and highlighted importance of maintaining a secure, hygienic workspace.

Performed routine cleaning on coffee machines, dairy dispensers, coolers etc.

Maintained readiness of supplies to optimize service efficiency.