Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mabel McDowell

Hamilton,ON

Summary

Driven Sales Associate with proven expertise in customer service and cash handling at St. Vincent De Paul and Le Chateau. Excelled in creating welcoming environments, boosting customer satisfaction, and fostering repeat business through exceptional people skills and efficient cash register operation. Collaborated effectively with teams to enhance store performance, demonstrating strong problem-solving and multitasking abilities.

Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

St. Vincent De Paul
03.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Sales Associate

Le Chateau
09.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High School Diploma -

Bishop Ryan Catholic Secondary School
Ontario, CA
06.2024

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-solving skills

Listening Skills

Multi-tasking strength

Excellent people skills

Exceptional customer service

Cash Handling

Verbal/written communication

Cash Register Operation

Stocking and Receiving

Certification

  • First Aid, AED and CPR Training - expiry 2026-12-07

Timeline

Sales Associate

Le Chateau
09.2023 - 12.2023

Sales Associate

St. Vincent De Paul
03.2020 - Current

High School Diploma -

Bishop Ryan Catholic Secondary School

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Mabel McDowell