Summary
Overview
Work History
Education
Skills
Timeline
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Macaela Cain

Bristol,CT

Summary

Proven track record in enhancing customer satisfaction and loyalty at The Red Owl Jewelry and Gifts, leveraging exceptional customer service and POS system operation skills. Excelled in fast-paced environments, significantly improving transaction accuracy and efficiency. Expert in Adobe Photoshop, with a knack for fostering teamwork and collaboration. Achieved notable client relationships in photography through professionalism and time management.

Overview

3
3
years of professional experience

Work History

Sales Associate

J. Jill Stores
04.2023 - Current

Working per diem.

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Photographer

Visualz By MC
02.2023 - Current
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Planned and prepared for on-location and studio shoots.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.

Key Holder

The Red Owl Jewelry And Gifts
10.2021 - 01.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, processing shipment, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Dishwasher

Hop Haus Brewing
06.2021 - 08.2021
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

Associate of Applied Science - New Media: Film And Video Production

Middlesex Community College - Middletown
Middletown, CT
05.2025

High School Diploma -

Southington High School
Southington, CT
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • POS System Operation
  • Upselling
  • Inventory Tracking
  • Shipment Processing
  • Adobe Photoshop
  • Digital Photography

Timeline

Sales Associate

J. Jill Stores
04.2023 - Current

Photographer

Visualz By MC
02.2023 - Current

Key Holder

The Red Owl Jewelry And Gifts
10.2021 - 01.2024

Dishwasher

Hop Haus Brewing
06.2021 - 08.2021

Associate of Applied Science - New Media: Film And Video Production

Middlesex Community College - Middletown

High School Diploma -

Southington High School
Macaela Cain