Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Macayla Alves

Nashua

Summary

Good relationship-building and time-management abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Assistant Front End Manager

Demoulas Market Basket
Nashua
03.2020 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Resolved customer complaints promptly and efficiently.
  • Ensured all employees followed safety regulations while performing their duties.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Supervised cashiers in handling transactions accurately and efficiently.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.

Grocery Stocker

Demoulas Market Basket
Nashua
03.2020 - Current
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Rotated and faced product displays for optimal visual appeal.
  • Updated product labels to reflect accurate pricing.
  • Replenished items to maintain stock availability.
  • Monitored expiration dates on bakery products to ensure freshness and quality control measures.
  • Restocked shelves throughout the day as necessary to meet customer demand.
  • Utilized knowledge of store layout to efficiently restock products and assist customers.
  • Operated cash registers, handling cash, credit, and debit transactions accurately.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Assisted customers with locating items in the store, answered questions about products and prices.

Restaurant Busser

Shortys Mexican Restaurant
Nashua
09.2019 - 08.2020
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
  • Refilled condiments and other supplies at tables and in service areas as necessary.
  • Assisted in the training of new bussers, sharing knowledge and best practices.
  • Expedited food to tables to assist servers during busy periods.

Education

High School Diploma -

Nashua North Highschool
Nashua, NH
06-2021

Medical Coding And Billing

MedCerts

Skills

  • Customer service
  • Supply restocking
  • Team collaboration
  • Time management
  • Attention to detail
  • Performance feedback
  • Task prioritization

Affiliations

  • hanging with my cats
  • baking/cooking
  • enjoying nature
  • coloring

References

References available upon request.

Timeline

Assistant Front End Manager

Demoulas Market Basket
03.2020 - Current

Grocery Stocker

Demoulas Market Basket
03.2020 - Current

Restaurant Busser

Shortys Mexican Restaurant
09.2019 - 08.2020

High School Diploma -

Nashua North Highschool

Medical Coding And Billing

MedCerts

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Macayla Alves