MACDILLA MACKIE WALKER
College Park,MD
Overview
26
26
years of professional experience
Work History
Administrative Assistant-(PT)
ABSOLUTE HEALTHCARE SERVICES
07.2024 - Current
- Construct comprehensive spreadsheets and presentations for team meetings and executive keynotes, maintain timecards, schedules and work assignments for employees
- Implement time-saving processes involving ordering and tracking office supplies, resulting in more efficient inventory management leading to cost savings.
- Ensure all new hires have submitted and completed new hires packages
- Demonstrate proactive phone answering behaviors, logging and directing calls.
- Compose professional emails and documents using Outlook
- Improve ability to manage and prioritize daily tasks, resulting in a better time management system and ensuring that all demands are met within deadlines
- Develop effective strategies for filing systems that results in a higher degree of organization and accuracy of document
- Support team members with complex scheduling tasks, managing calendar and appointment settings to ensure on-time attendance
- Manage and order office supplies and assist with general administrative tasks, as needed
- Demonstrate strong attention to detail, resulting in a decrease in administrative errors
- Provide support to management, resulting in a positive impact on the company's overall performance
- Prepare biweekly payroll using LTSS database/Microsoft Excel for all staff
- Provide technical support to new and old staff for the new clock in/out LTSS APP
Youtube Content Creator - (PT)
AGAPE LOVE OF GOD
04.2023 - Current
- Create engaging and visually appealing video content for YouTube based on scripts and ideas.
- Develop and execute content strategies for authority content, posts, and sales-driven content.
- Utilize modern digital tools to edit and enhance video content, ensuring high-quality production values.
- Manage and grow Instagram and TikTok profiles, implementing strategies to acquire real followers.
- Analyze content performance and adapt strategies to maximize engagement and audience growth.
- Collaborate and align video content with broader campaign goals and social media initiatives.
Truck Dispatcher/Office Manager
TOP CHOICE TRUCKING LLC
09.2021 - 06.2023
- Scheduled drivers to pick up and deliver loads to customers or vendors
- Keep records, monitor driver daily logs for errors or violations
- Monitored drivers' working hours and equipment availability
- Received and forward transport orders to the drivers
- Keep track of weather of all drivers locations in order to flag potential issues
- Determined the best delivery methods and negotiated rates directly with vendors, brokers, etc
- Vehicle tracking via GPS applications (Keep Trucking)
- Coordinated with drivers for timely delivery of goods
- Prepared daily spreadsheet for Operations and Payroll Manager
- Dispatched owner operators and company drivers within the United States.
- Negotiate rates with customers and update on the status of pick up and delivery.
- Prepare invoices for factoring company
Driver Partner
UBER/LYFT
03.2018 - 09.2022
- Demonstrated ability to deal peacefully with unforeseen circumstances or delays
- Techniques to better improve time management and safety
- Assured that the vehicle is maintained in excellent condition and is cleaned regularly
- Drove V. I. P. to various destinations upon request, with knowledge of various cities and routes
- Kept a neat appearance while providing good customer friendly and intellectual expectations
- Created Excel spreadsheet and maintained files to track mileage, maintenance, and expenses.
Personal Assistant/Caregiver
INDEPENDENT CONTRACTOR
08.2013 - 03.2018
- Provided conflict resolution and strategic crisis intervention, as appropriate
- Maintained order for resident with dementia to decrease stress for resident and husband
- Prepared and assisted with taking medications doctor's prescribed
- Maintained safe, secure, and healthy patient environment and completed all household chores
- Planned all medical and personal appointments and provided transportation to appointments
- Recorded and documented information in patient journal and notify family of unusual changes
- Assisted patient with personal care and facilitate activities for physical and mental stimulation
- Followed prescribed dietary requirements and prepare nutritious meals
- Set up new computer system for resident
- Provided administrative task for client as needed
Training Administrator
BALTIMORE GAS & ELECTRIC (ACI GROUP CONTRACTOR)
04.2011 - 08.2013
- Provided administrative/technical support to the Training Lead and Training Developers
- Ensured training course material is up to date and manage training room bookings
- Developed training website using frontpage
- Reviewed and scrubbed all training materials
- Created and updated company website regularly
- Coordinated all training logistics, meeting room setup, ordering food/beverage, equipment etc.
- Created/maintained SharePoint sites for training initiatives
- Created quizzes for training using captivate software
- Created interactive PowerPoint slides for current training
- Entered participant attendance and quiz results using Excel tracker
- Created trainers schedule using pivot tables in Excel
- Provided training metrics of various courses
- Created training surveys using survey monkey
- Created Training Wheels Weekly newsletter
Project Administrator/Office Manager
IOWA FOUNDATION FOR MEDICAL CARE
03.2008 - 09.2010
- Planned and coordinated project scheduling, budgeting, and administrative tasks
- Supported the project staff by facilitating project logistics such as meetings, conference rooms/calls, etc.
- Assisted in development of presentations for clients
- Supported Project Managers, staff, and Executive level management with assigned project tasks
- Maintained travel and deployment schedule for professional staff
- Managed and coordinated with Program Director to facilitate new office space
- Managed monthly reconciliation and review of c-card statements and billing
- Interfaced with travelers travel agency to resolve issues and assisted staff with travel arrangements
- Supported Project Managers and field staff with needed information, which included timely completion of weekly status reports, monthly and quarterly reports, preparation of meeting minutes
- Prepared WebEx setup and VTC equipment for remote offices
- Worked with Project Managers, Developers, and Stakeholders to ensure the PM Best Practices was executed
- Managed security system, coordinated and supervised security issues for vendor/contractor jobs on company property, while upholding the highest level of security.
- Assisted HR Consultant on HR related issues, including new hires, changes, and terminations
Office Manager
KEY & ASSOCIATES, P.C.
07.2006 - 03.2008
- Provided support to all staff, CEO, clients and coordinated staff meetings and maintained calendar
- Board of Directors; provided logistical arrangements and necessary support
- Coordinated and supervised security issues for vendor/contractor jobs
- Assisted in various RFP review for volumes and completeness
- Responsible for monitoring project progress, preparing status and performance reports
- Managed logistics and conducted training for 15-person office staff
- Managed HR related issues, including completing all new enrollment, changes, and terminations
- Reviewed monthly invoices from all benefits carriers and process all invoices for payment
Recruiting Manager
UMD - (ROBERT H. SMITH SCHOOL OF BUSINESS)
03.2000 - 07.2006
- Implemented and managed recruiting functions for top tier Business School
- Managed Business School job-posting database, and created access for students
- Developed calendar to reflect monthly Campus Interviews
- Handled all logistics for visiting recruiters
- Managed five junior staff on the recruiting team
- Applied statistics based management and total quality management principles to the department
- Collaborated with other departments and functions to complete special projects
- Organized and developed training curriculum for the recruiting database
- Used ITIL to create new recruiting database processes, procedures, tasks and checklists
- Developed detailed requirement documentation for system validation processes
- Analyzed operational data stores; extracted, transformed and loaded data into data warehouse
Timeline
Administrative Assistant-(PT)
ABSOLUTE HEALTHCARE SERVICES
07.2024 - Current
Youtube Content Creator - (PT)
AGAPE LOVE OF GOD
04.2023 - Current
Truck Dispatcher/Office Manager
TOP CHOICE TRUCKING LLC
09.2021 - 06.2023
Driver Partner
UBER/LYFT
03.2018 - 09.2022
Personal Assistant/Caregiver
INDEPENDENT CONTRACTOR
08.2013 - 03.2018
Training Administrator
BALTIMORE GAS & ELECTRIC (ACI GROUP CONTRACTOR)
04.2011 - 08.2013
Project Administrator/Office Manager
IOWA FOUNDATION FOR MEDICAL CARE
03.2008 - 09.2010
Office Manager
KEY & ASSOCIATES, P.C.
07.2006 - 03.2008
Recruiting Manager
UMD - (ROBERT H. SMITH SCHOOL OF BUSINESS)
03.2000 - 07.2006