Machaela Hamilton
Monroe,LA
Summary
A highly motivated individual with a strong drive to take on new challenges. Demonstrates excellent time management, organizational skills, and a solid work ethic. Adaptable and skilled in building strong interpersonal relationships. Capable of working both independently and collaboratively, consistently delivering outstanding results with a positive attitude and dedication to team success.
Overview
3
3
years of professional experience
Work History
Assistant Branch Manager
Century Next Bank
01.2022 - 07.2022
- Trained new employees on company policies, procedures, and operations.
- Monitored daily branch operations including sales, customer service, and inventory control.
- Prepared financial reports and performance metrics for senior management.
- Ensured positive customer relationships by promptly addressing inquiries and complaints.
Relationship Banker
Century Next Bank
08.2020 - 07.2022
- Identified customer needs and offered banking products and services to meet those needs.
- Assisted customers in opening new accounts, as well as other banking services such as wire transfers, direct deposits.
- Conducted regular reviews of customer portfolios and provided financial advice.
- Promoted the bank at community events to build relationships and generate leads.
Receptionist
Century Next Bank
07.2019 - 08.2020
- Greeted visitors and directed them to appropriate departments or personnel.
- Managed phone calls, messages, and handled incoming mail and courier services.
- Provided administrative support such a data entry, filing, and document management.
- Ensured confidentiality and processed payments while maintaining customer account information.
Education
Bachelor of Science - Health Studies Marketing & Management
University of Louisiana At Monroe
Monroe, LABachelor of Science - Dietetics
Louisiana Tech University
Ruston, LASkills
- Time Management
- Communication
- Teamwork
- Customer Service
Timeline
Assistant Branch Manager
Century Next Bank
01.2022 - 07.2022
Relationship Banker
Century Next Bank
08.2020 - 07.2022
Receptionist
Century Next Bank
07.2019 - 08.2020
Bachelor of Science - Health Studies Marketing & Management
University of Louisiana At Monroe
Bachelor of Science - Dietetics
Louisiana Tech University
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