Machareli Enriquez
The Bronx,NY
Summary
Experienced server with ten years of expertise in the restaurant industry. Skilled in multitasking, accurately taking orders, wine knowledge, beverage preparation, and exceeding guest expectations. Seeking a position in a fine dining establishment to employed my skills and contribute to a positive team environment.
Overview
10
10
years of professional experience
Work History
Restaurant Server
Bodrum Mediterranean Restaurant
10.2019 - Current
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Barback
Pekarna
11.2022 - 09.2023
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Restocked ice, condiments, and snacks.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted in setting up and breaking down bar area for special events.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted wait staff with timely food delivery and guest requests.
Restaurant Busser
Bodrum Mediterranean Restaurant
03.2014 - 09.2018
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
Skills
- Wine Pairings
- Order Taking
- High-volume dining
- Food and beverage pairings
- Drink Preparation
- Guest Relations Management
- Table Setting
- Organization
- Wine Knowledge
- Wine service
- Menu Recommendations
- Food station setup
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barback
Pekarna
11.2022 - 09.2023
Restaurant Server
Bodrum Mediterranean Restaurant
10.2019 - Current
Restaurant Busser
Bodrum Mediterranean Restaurant
03.2014 - 09.2018