To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
CCMA
Sleep Medicine Institute-Tyler,TX
11.2022 - 03.2023
Taking medical histories
Explaining treatment procedures to patients
Preparing patients for examinations
Set sleep apnea Machines with new pressures required by physician
Transmitting prescription refills as directed
Handling correspondence, Using computer applications
Answering telephones, Welcoming patients Updating and filing patient medical records, Coding and filling out insurance forms
Scheduling appointments
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Eligibility and Authorizations
Choice Home Health
02.2023 - 07.2023
Run reports to ensure all authorizations are obtain and updated
Verify patients' insurance in various systems
Ie- Availity, UHC, MCR
Enter auth and update current insurance coverage in HCHB system
Assist fellow co-workers in case load or assist another department with any question
Answer incoming calls and address them accordingly
Submit and obtain insurance information or authorizations online, by phone, or fax.
Referral Coordinator
UT Health East Texas- Tyler, TX
07.2018 - 08.2022
Answering phones and scheduling new and established patient appointments
Verifying insurance, obtaining authorizations for HMO, WC, forwarding referrals Ensure that referrals are addressed in a timely manner
Remind patients of scheduled appointments via mail or phone
Verify insurance through applications like Availity.
PAR/Authorizations
Fresenius Medical Care
Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues
Excellent oral and written communication skills to effectively communicate with customers and all levels of management
Obtain and coordinate all authorization for all assigned regions/accounts for the designated clinics
Ensure that all reauthorization were obtained in a timely and organized manner
All data was entered into the patients accounts.
Education
Associate of Science - Criminal Justice
Tyler Junior College,Tyler,TX
Tyler, TX
12.2024
American Eagle Protective Services Corp-Level II & III Security Officer
01.2024
Texas Notary of the Public
Certified Medical Assistant -
Tyler Junior College
05.2014
Phlebotomist -
Central Texas Phlebotomy Institute
03.2012
Diploma -
Tenaha High School
01.1994
Skills
Teamwork and Collaboration
Microsoft office
Customer-service
Organizational skills
Problem solving
Computer skills
Problem Resolution
Verbal Communication
Organization and Time Management
Organizational Skills
Microsoft Office
Multitasking
Attention to Detail
Timeline
Eligibility and Authorizations
Choice Home Health
02.2023 - 07.2023
CCMA
Sleep Medicine Institute-Tyler,TX
11.2022 - 03.2023
Referral Coordinator
UT Health East Texas- Tyler, TX
07.2018 - 08.2022
PAR/Authorizations
Fresenius Medical Care
Associate of Science - Criminal Justice
Tyler Junior College,Tyler,TX
American Eagle Protective Services Corp-Level II & III Security Officer
Paraprofessional/ Assistant at Tyler Independent School District, Tx Target Distribution CenterParaprofessional/ Assistant at Tyler Independent School District, Tx Target Distribution Center