Maci Mugele
Oklahoma City,OK
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Server
Route 66 Family Fun Center
2021.04 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
Stylist
Buckle
2020.09 - 2021.02
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Car Hop
Sonic
2020.07 - 2020.09
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Memorized orders and maintained [Number]% accuracy in high-traffic times.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
Education
Chandler High School
Chandler, OKSkills
- Conflict and Complaint Resolution
- Specials Promotion and Upselling
- Special Requests and Substitutions
- High-Volume Dining
- Cool Under Pressure
- Warm and Friendly
- Able to Lift 30 Pounds
- Transactions and Cash Handling
- Team Player
- Sales Expertise
- Suggestive Selling
- Course Suggestions
Timeline
Server
Route 66 Family Fun Center
2021.04 - Current
Stylist
Buckle
2020.09 - 2021.02
Car Hop
Sonic
2020.07 - 2020.09
Chandler High School
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