MACIE BEERS
Colorado Springs,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Office Manager
Live Well Wellness Center
Chandler, AZ
08.2018 - Current
- Defined clear targets and objectives and communicated to other team members.
- Controlled finances to lower costs and keep business operating within budget.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coordinated special projects and managed schedules
- Maintained computer and physical filing systems
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Opened and closed location and monitored shift changes to uphold successful operations
- Established team priorities, maintained schedules and monitored performance
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Created, maintained and updated filing systems for paper and electronic documents
- Managed office operations while scheduling appointments for department managers
Front Office Manager
Warner Family Practice
Chandler, AZ
06.2016 - 08.2018
- Coached employees through day-to-day work and complex problems.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Delivered performance reviews.
Education
IV Certification - IV
Oquirrh Mountain Phlebotomy School LLC
Arizona08.2020
Medical Assistant Certification - Medical Assisting
Apollo Medical Career Center
Mesa, AZ2003
High School Diploma -
Dobson High School
Mesa, AZ05.1996
Skills
- Policy and Procedure Modification
- Information Protection
- Sorting and Labeling
- Senior Leadership Support
- Workflow Planning
- Customer Relations
- Business Administration
- Written Communication
Additional Information
References
Michelle McConnell NMD // 435-503-0069
Koral Allen NMD // 805-574-9717
Jessica Schrand NMD // 480-694-6612
Rain Burleson - 757-952-5950
Timeline
Office Manager
Live Well Wellness Center
08.2018 - Current
Front Office Manager
Warner Family Practice
06.2016 - 08.2018
IV Certification - IV
Oquirrh Mountain Phlebotomy School LLC
Medical Assistant Certification - Medical Assisting
Apollo Medical Career Center
High School Diploma -
Dobson High School