Macie Harpel
Whitestown,IN
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Greeks Pizzeria. Skilled in complex problem-solving and effective communication, demonstrated through resolving staff conflicts and streamlining FedEx's order processing. Excels in time management and team leadership, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Manager
Greeks Pizzeria
Whitestown, IN
08.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Warehouse Worker
FedEx
Zionsville, IN
10.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Zionsville Community High School
Zionsville, IN08.2021
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Timeline
Warehouse Worker
FedEx
10.2023 - 12.2023
Manager
Greeks Pizzeria
08.2018 - Current
High School Diploma -
Zionsville Community High School