Macie Kupfer
Fitchburg,MA
Summary
Dynamic and results-driven professional with a proven track record in brand representation, customer engagement, and promotional strategy. As a Brand Ambassador at Polar Beverages, I excelled in fostering meaningful relationships, enhancing brand visibility, and driving awareness through impactful events and social media engagement. Skilled in communication and adapting to dynamic marketing needs, I consistently increased positive referrals and elevated brand perception. Known for collaborating effectively with teams, executing marketing strategies, and delivering reliable, results-oriented performance with a passion for creating impactful customer experiences.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
Polar Beverages
06.2022 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Face of the brand
- Give away samples of Polar Seltzer
- Communicated product information with confidence and educated consumers about company.
- Organization of sampling team materials and vehicles
- Organization of promo items, table clothes, product
- Setup and break down events - Pack, setup and breakdown and staff events from start to finish
- In-store sampling at grocery accounts
- Lifestyle events
- Deliveries to VIP’s - Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Summer Nanny
The Kurban Family
06.2022 - 09.2024
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
- Managed the transportation of children to and from various summer camps, extracurricular activities, and appointments as needed.
- Enhanced children''s emotional well-being by providing attentive and nurturing care during summer months.
Retail Sales Associate
Wachusett Mountain Ski Area
11.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Marketing
Pennsylvania State University
University Park, PA05-2028
Skills
- Customer service
- Customer engagement
- Exceptional communication
- Team leadership qualities
- Relationship builder
- Goal-oriented mindset
- Brand awareness
- Store promotions
Timeline
Retail Sales Associate
Wachusett Mountain Ski Area
11.2022 - 03.2023
Brand Ambassador
Polar Beverages
06.2022 - Current
Summer Nanny
The Kurban Family
06.2022 - 09.2024
Marketing
Pennsylvania State University